Headphones don’t
charge
• Use a different music source.
• Pair a different Bluetooth device.
• Disconnect the second device.
• Move the Bluetooth device closer to the
headphones, and away from any interference
or obstructions.
• Clear any debris or wax buildup from the
earbuds and headphone nozzles.
• Open the USB connector and securely
connect the small end of the USB cable to the
USB connector.Make sure the connector on the
cable is correctly aligned with the connector on
the headphones.
• Secure both ends of the USB cable.
• If your headphones have been exposed to
high or low temperatures, let the headphones
return to room temperature and then try
charging again.
Poor sound quality
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