What to do if my Acon ON CALL VIVID Blood Glucose Meter fails to turn on because the test strip was removed?
If your Acon Blood Glucose Meter fails to turn on because the test strip was removed during the test, repeat the test, ensuring the test strip remains in place.
What to do if my Acon ON CALL VIVID fails to turn on because the sample was applied too soon?
If your Acon Blood Glucose Meter fails to turn on because the sample was applied to the test strip too soon, repeat the test and apply the sample after the blood drop/test strip icon appears.
What to do if my Acon ON CALL VIVID Blood Glucose Meter fails to turn on because of a contaminated test strip?
If your Acon Blood Glucose Meter fails to turn on because the test strip is contaminated or used, repeat the test with a new test strip.
What to do if my Acon ON CALL VIVID Blood Glucose Meter fails to turn on due to an insufficient sample?
If your Acon Blood Glucose Meter fails to turn on due to an insufficient sample, repeat the test, ensuring you apply enough sample to fill the test strip check window.
What to do if my Acon ON CALL VIVID Blood Glucose Meter fails to turn on due to late sample re-dosing?
If your Acon Blood Glucose Meter fails to turn on due to late sample re-dosing, repeat the test and apply enough sample to fill the test strip check window within 3 seconds.
What to do if my Acon ON CALL VIVID Blood Glucose Meter fails to turn on because of high temperature?
If your Acon Blood Glucose Meter fails to turn on because the temperature has exceeded the operating temperature of the system, move to a cooler environment and repeat the test.
What to do if my Acon ON CALL VIVID Blood Glucose Meter fails to turn on because it is too cold?
If your Acon Blood Glucose Meter fails to turn on because the meter is too cold, wait 30 minutes to allow the meter to reach room temperature, then repeat the test.
What to do if my Acon ON CALL VIVID fails to turn on due to self check error?
If your Acon Blood Glucose Meter fails to turn on due to a Power On self-check error, remove the battery for 30 seconds, then put it back and turn the meter on again. If the problem persists, contact your local distributor.
What to do if my Acon Blood Glucose Meter fails to turn on due to calibration error?
If your Acon Blood Glucose Meter fails to turn on due to an internal calibration check error, move the meter away from cell phones, radio frequency sources, or high power electrical sources, and then retest. If the problem persists, contact your local distributor.
Why won't my Acon Blood Glucose Meter turn on?
If your Acon Blood Glucose Meter fails to turn on, several factors could be responsible. It may be due to a damaged or uncharged battery, so replacing the battery is recommended. Alternatively, if the meter has been in a cold environment, allow it to reach room temperature for 30 minutes before retesting. There may also be a Power On self check error, in this case remove the battery for 30 seconds, reinsert it, and try turning the meter on again. If the issue continues, contact your local distributor. In case of an internal calibration check error, move the meter away from cell phones, radio frequency sources, or high-power electrical sources and retest. If the problem persists, contact your local distributor. Additionally, ensure the test strip remains in place during the test, and that t...
Lists essential instructions and precautions for obtaining accurate blood glucose measurements.
Details symbols for hyperglycemia, hypoglycemia, ketones, and meal markers.
Provides step-by-step guidance on applying blood to the test strip correctly.
Step-by-step visual guide for inserting new batteries into the meter.
Guides users through configuring the meter's clock and calendar settings.
Lists critical situations where running a QC test is recommended.
Provides detailed instructions for executing a quality control test.
Explains how to analyze and validate control test outcomes.
Provides troubleshooting steps for QC results outside the specified range.
Introduces the initial steps for collecting a blood sample for testing.
Begins the process of using the meter to measure blood glucose.
Covers inserting the test strip and applying the blood sample to the meter.
Details how to add meal context and mark results as invalid.
Explains error messages indicating results outside the meter's measurement range.
Details specific alert messages for blood glucose levels and ketone checks.
Provides instructions on how to retrieve and view previously stored glucose readings.
Details how to view different types of glucose averages stored in the meter.
Provides instructions on how to permanently delete all data from the meter's memory.
Provides a step-by-step guide for replacing the meter's batteries.
Provides advice on how to effectively compare meter readings with laboratory tests.
Details common meter error messages and their corresponding troubleshooting steps.
Covers additional error codes and their remedies for meter issues.
General| Sample Type | Capillary whole blood |
|---|---|
| Test Time | 5 seconds |
| Display | LCD |
| Operating Humidity | 10 - 90% RH |
| Hematocrit Range | 30 - 55% |
| Battery Life | Approximately 1, 000 tests |
| Measurement Range | 20-600 mg/dL |
| Sample Size | 0.8 µL |
| Memory Capacity | 500 results |
| Operating Temperature | 5°C to 45°C |
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