1-12
For any enquiries on spare part please contact your authorized dealer. When any malfunction of the air
conditioner unit is noted, immediately switch off the power supply to the unit. Check the following fault
conditions and causes for some simple troubleshooting tips.
If the fault persists, please call your local dealer / serviceman.
TROUBLESHOOTING
Fault Causes / Action
The air conditioner unit does not operate.1. Power failure, or the fuse need to be replaced.
The power plug is disconnected.
It is possible that your delay timer has been set
incorrectly.
–
–
–
The air flow is too low.2. The air filter is dirty.
The air suction and discharge are clogged.
The regulated temperature is not high enough.
(applicable for auto fan mode only)
–
–
–
Discharge air flow has bad odor.3. Odors may be caused by cigarettes, smoke particles,
perfume etc. which might have adhered onto the coil.
–
Condensation on the front air grille of the indoor unit.4. This is caused by air humidity after an extended long
period of operation.
The set temperature is too low, increase the
temperature setting and operate the unit at high fan
speed.
–
–
Water flowing out from the air conditioner unit.5. Switch off unit and call local dealer / serviceman.–
SERVICE AND MAINTENANCE
! CAUTION
Avoid direct contact of any coil treatment cleaners on plastic part. This may cause plastic part to deform as a result of
chemical reaction.
Service Parts Maintenance Procedures Period
Indoor Air Filter Remove any dust adhered on the filter by using a vacuum cleaner or
wash in lukewarm water (below 40°C) with neutral cleaning detergent.
Rinse the filter well and dry before placing it back onto the unit.
Do not use gasoline, volatile substances or chemical to clean the filter.
1.
2.
3.
At least once every
2 weeks.
More frequently if
necessary.
Indoor Unit Clean any dirt or dust on the grille or panel by wiping it off with soft
cloth soaked in lukewarm water (below 40°C) with neutral detergent
solution.
Do not use gasoline, volatile substances or chemicals to clean the indoor
unit.
1.
2.
At least once every
2 weeks.
More frequently if
necessary.
Indoor Fan Check for any abnormal noise.1. When necessary
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