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Alan Mccormick DVMAug 12, 2025
Why can't I feel the electrical stimulation through the foot-pads on my Actegy Medical Equipment?
- JJennifer McgeeAug 12, 2025
There could be several reasons why you are not feeling the electrical stimulation. First, ensure that both of your bare feet are placed on the foot-pads simultaneously. If your feet are dry, moisturize the soles to improve conductivity. Dehydration can also affect stimulation, so drink plenty of water before and after use. Ensure the intensity level is high enough, gradually increasing it until you feel the stimulation. Also, make sure the Arthritis Pad cord is disconnected, as the foot-pads won't work when it's plugged in. You can test the device by placing one hand across both foot-pads and increasing the intensity to feel the stimulation. If you still feel nothing at the maximum intensity, contact your authorised dealer.
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