ADA Amplification GCS-2 - What Do I Do if My Product Is Not Working?

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 Check simple signal chain: Plug your cable from your guitar into your amp.
If you have a direct connect tone go to step 2. If not you have a bad cable,
guitar or amp.
 Check 2nd cable: Take your 2nd cable and switch it with the first cable. If
you have sound, we now know both cables, your guitar and amp, work.
 Check power: Plug your amp into the same outlet that you’re using to power
your ADA product. If the amp turns on, then the outlet works. If not try
another outlet to power your unit.
 Check native ADA Signal Chain: Plug the first cable from your guitar into
your ADA product (input). Plug the 2nd cable between your ADA product
(output) and into your amp. Make sure the ADA is plugged into a working
power source. DO NOT insert it in a pedal chain, i.e., do not introduce any
other pedals into the signal chain. If your ADA product works, your pedal
chain most likely has a problem. If you hear nothing, then their may be a
problem with your individual unit. Please see the FAQ on how to get an RA
number.
2. What do I do if my product is not working?
If your product is not working we STRONGLY suggest that you run a series of quick
tests to troubleshoot the unit (see above). They may sound very basic, but it can save
you time in getting your unit working and you back to playing. If you are an international
(non-USA) customer, you must contact your local dealer and/or your national distributor