17
• I have changed my Internet provider or Wi-Fi credentials after setting up my camera.
What do I need to consider?
Power (see page 18)
Network (see page 18)
• Why do I need Video Analytics?
Video Analytics (see page 20)
Recording (see page 19)
Access (see page 18)
• Can I access ADT Interactive across multiple devices at the same time?
• How many users are permitted on my account?
• How can I check if the Wi-Fi camera has power?
• The Wi-Fi camera does not seem to be working, what should I do?
General (see page 18)
7 | Troubleshooting & FAQ’s
• How will I know if I have reached my monthly limit?
• How can I set up calibration rules to maximise the availability of video clips monthly?
• What is my monthly upload limit for recorded clips?
• I keep going over my monthly limit for recorded clips, what can I do?
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