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SYSTEM OVERVIEW
SYSTEM OVERVIEWSYSTEM OVERVIEW
SYSTEM OVERVIEW
General Operation
Two-Way Voice Feature
The ADT Safewatch
QuickConnect
Security System supports voice dialog between an operator at the
central station and an individual at the premises. This feature allows the central station to listen, talk
to or conduct a two-way conversation with an individual(s) at the premises and allows the operator to
gather information about the nature and location of the alarm that may be helpful in responding to
police or rescue departments. If the Two-way Voice Feature has been programmed and an alarm
condition is detected, the system sends an alarm message to the central station. After
acknowledgement is received, a “listen in to follow” message is sent to the central station. In response
to this message, the central station operator can enter commands that allow him to initiate a 5-minute
voice session. The options allow the operator to enter the following modes:
• Talk: Allows the operator to speak to individuals at the premises through the system speaker.
• VOX (2-way voice): Allows the operator to hold a two-way (speak and listen) conversation with
individuals at the premises.
• Listen: Allows the operator to listen to any activity at the premises through the system microphone.
If a subsequent zone is violated during a voice session, the system will terminate the session and
process the alarm. During the voice session, the ARMED (red) and READY (green) LEDs will
alternately blink in the Talk and VOX Modes but not during Listen Mode.
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