8. TROUBLESHOOTING
WARNING!
Refer to Safety chapters.
8.1 What to do if...
Problem Possible cause Solution
The appliance does not operate. The appliance is switched off. Switch on the appliance.
The mains plug is not connected to
the mains socket correctly.
Connect the mains plug to the
mains socket correctly.
There is no voltage in the mains
socket.
Connect a different electrical appli‐
ance to the mains socket. Contact a
qualified electrician.
The appliance is noisy. The appliance is not supported
properly.
Check if the appliance stands sta‐
ble.
The compressor operates continual‐
ly.
Temperature is set incorrectly. Refer to "Control panel" chapter.
Many food products were put in at
the same time.
Wait a few hours and then check the
temperature again.
The room temperature is too high. Refer to "Installation" chapter.
Food products placed in the appli‐
ance were too warm.
Allow food products to cool to room
temperature before storing.
The door is not closed correctly. Refer to "Closing the door" section.
Door is misaligned or interferes with
ventilation grill.
The appliance is not levelled. Refer to installation instructions.
Door does not open easily. You attempted to re-open the door
immediately after closing.
Wait a few seconds between closing
and re-opening of the door.
The lamp does not work. The lamp is defective. Refer to "Replacing the lamp" sec‐
tion.
There is too much frost and ice. The door is not closed correctly. Refer to "Closing the door" section.
The gasket is deformed or dirty. Refer to "Closing the door" section.
Food products are not wrapped
properly.
Wrap the food products better.
Temperature is set incorrectly. Refer to "Control panel" chapter.
Appliance is fully loaded and is set
to the lowest temperature.
Set a higher temperature. Refer to
"Control panel" chapter.
Temperature set in the appliance is
too low and the ambient tempera‐
ture is too high.
Set a higher temperature. Refer to
"Control panel" chapter.
12 ENGLISH
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