Problem Possible cause Solution
Water flows on the floor. The melting water outlet is not con‐
nected to the evaporative tray above
the compressor.
Attach the melting water outlet to
the evaporative tray.
Temperature cannot be set. The Frostmatic function or Coolmat‐
ic function is switched on.
Switch off Frostmatic function or
Coolmatic function manually, or wait
until the function deactivates auto‐
matically to set the temperature. Re‐
fer to "Frostmatic function" or "Cool‐
matic function" section.
The temperature in the appliance is
too low/too high.
The temperature is not set correctly. Set a higher/lower temperature.
The door is not closed correctly. Refer to "Closing the door" section.
The food products' temperature is
too high.
Let the food products temperature
decrease to room temperature be‐
fore storage.
Many food products are stored at
the same time.
Store less food products at the
same time.
The door has been opened often. Open the door only if necessary.
The Frostmatic function is switched
on.
Refer to "Frostmatic function" sec‐
tion.
The Coolmatic function is switched
on.
Refer to "Coolmatic function" sec‐
tion.
There is no cold air circulation in the
appliance.
Make sure that there is cold air cir‐
culation in the appliance. Refer to
"Hints and tips" chapter.
DEMO appears on the display. The appliance is in the demonstra‐
tion mode.
To exit the demonstration mode,
press and hold the OK button for ap‐
proximately 10 seconds until you
hear a long sound and the display
turns off for a short time.
A or or symbol is shown
instead of numbers on the tempera‐
ture display.
Temperature sensor problem. Contact the nearest Authorized
Service Centre. The cooling system
will continue to keep food products
cold, but temperature adjustment
will not be possible.
If the advice does not lead to the desired
result, call the nearest Authorized
Service Centre.
8.2 Replacing the lamp
The appliance is equipped with a longlife LED
interior light.
Only service is allowed to replace the lighting
device. Contact your Authorised Service
Centre.
8.3 Closing the door
1. Clean the door gaskets.
2. If necessary, adjust the door. Refer to
installation instructions.
3. If necessary, replace the defective door
gaskets. Contact the Authorised Service
Centre.
20 ENGLISH
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