8.1 What to do if...
Problem Possible cause Solution
The appliance does not op-
erate.
The appliance is switched
off.
Switch on the appliance.
The mains plug is not con-
nected to the mains socket
correctly.
Connect the mains plug to
the mains socket correctly.
There is no voltage in the
mains socket.
Connect a different electrical
appliance to the mains sock-
et. Contact a qualified elec-
trician.
The appliance is noisy. The appliance is not suppor-
ted properly.
Check if the appliance
stands stable.
Acoustic or visual alarm is
on.
The cabinet has been re-
cently switched on.
Refer to "Door Open Alarm"
or "High Temperature
Alarm".
The temperature in the ap-
pliance is too high.
Refer to "Door Open Alarm"
or "High Temperature
Alarm".
The door is left open. Close the door.
The compressor operates
continually.
Temperature is set incorrect-
ly.
Refer to "Control Panel"
chapter.
Many food products were
put in at the same time.
Wait a few hours and then
check the temperature
again.
The room temperature is too
high.
Refer to "Installation" chap-
ter.
Food products placed in the
appliance were too warm.
Allow food products to cool
to room temperature before
storing.
The door is not closed cor-
rectly.
Refer to "Closing the door"
section.
The Frostmatic function is
switched on.
Refer to "Frostmatic func-
tion" section.
The Coolmatic function is
switched on.
Refer to "Coolmatic func-
tion" section.
The compressor does not
start immediately after
pressing the "Frostmatic" or
"Coolmatic", or after chang-
ing the temperature.
The compressor starts after a
period of time.
This is normal, no error has
occurred.
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