Aegis PRO - Troubleshooting; Headphones cannot be switched on; No audio signal; Headphones cannot connect

AEGIS PRO 20
Troubleshooting
Troubleshooting
If you encounter a problem that is not listed in the above table, or if the
solution provided does not work, please contact an authorized AEGIS
Acoustics service partner for assistance.
Problem
Headphones
cannot be
switched on
No audio signal
Headphones
cannot connect
Headphones do
not respond to
any pressed
button
Possible cause
Battery is empty
Battery is
completely
exhausted/worn
out
Headphones are
not paired with
your device
Volume too low
Headphones are
switched off
Pairing does not
work
Smartphone is
switched off
Bluetooth is
deactivated on
your smartphone
Function of the
headphones is
faulty
Rectification
Charge the
headphones
Visit an
authorized AEGIS
service center for
battery
replacement
Pg
11
13
15
15
21
Check if the
headphones are
paired. If
necessary pair
the headphones
with your device
again.
Increase the
volume.
Switch the
headphones on
Check if your
smartphone
supports the HFP
or HSP Bluetooth
profile
Switch your
smartphone on
Activate Bluetooth
on your
smartphone
Clear the
bluetooth pairing
setting from the
headphones