TROUBLESHOOTING
TABLE 8-1. BOILER TROUBLESHOOTING – Continued
FAULT INDICATION PROBABLE CAUSES CORRECTIVE ACTION
HIGH WATER TEMP
SWITCH OPEN
1. Faulty Water temperature switch.
2. Incorrect PID settings.
3. Faulty shell temperature sensor.
4. Unit in Manual mode
5. Unit setpoint is greater than Over
Temperature Switch setpoint.
6. Boiler Management System PID or
other settings not correctly setup.
7. No interlock to boiler or BMS to
disable boiler(s) in event that system
pumps have failed.
8. System flow rate changes are
occurring faster than boilers can
respond.
1. Test the temperature switch to insure it trips at its actual water
temperature setting.
2. Check PID settings against Menu Default settings in the
Appendix. If the settings have been changed, record the current
readings then reset them to the default values.
3. Using the resistance charts in the Appendix C, Measure the
resistance of Shell sensor and BTU sensor at a known water
temperature.
4. If unit is in Manual Mode switch to Auto Mode.
5. Check setpoint of unit and setpoint of Temperature Switch;
Ensure that the temperature switch is set higher than the unit’s
setpoint.
6. Check the BMS for changes to PID default values, correct as
necessary.
7. If system pump is controlled by Energy Management System
other than BMS or pumps are individually controlled by boiler,
check to see if there are flow switches interlocked to the BMS or
boiler.
8. If the system is a variable flow system, monitor system flow
changes to ensure that the rate of flow change is not faster than
what the boilers can respond to.
HIGH WATER
TEMPERATURE
1. See HIGH WATER TEMPERATURE
SWITCH OPEN.
2. Temp HI Limit setting is too low.
1. See HIGH WATER TEMPERATURE SWITCH OPEN.
2. Check Temp HI Limit setting.
IGN BOARD
COMM FAULT
1. Communication fault has occurred
between the PMC board and
Ignition/Stepper (IGST) board
1. Press CLEAR button and restart unit. If fault persists, contact
qualified Service Personnel.
8-5
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