Troubleshooting
Please, do not hesitate to contact us at hello@aerifyrecovery.com in case you are encountering any technical issues but
here we have compilated the most frequently asked questions that might help you:
MACHINE WON’T TURN ON
Charge the battery of the machine. The machine needs approx. 1.5h charging for up to 3h of using.
BATTERY WON’T LAST
1) Make sure the machine is fully charged (min. 1.5h) before you use it.
2) Please, note that using the machine on FULL power (level 16) and such modes as A or C that consume more energy
can discharge the battery faster that lower pressure level using. However, even at full power – the battery should last
at least a couple full recovery sessions.
3) Please, use the original charger or a charger with the correct output DC 12.6 V, 2A to charge the machine. If you have
used any other charger it might have damaged the battery.
MY AERIFY BOOTS COMPRESS THE CHAMBERS IN THE WRONG DIRECTION - WHAT SHOULD I DO?
1) Please, change the direction how you have attached the hoses (the air tubes) to the boots.
2) Or rotate the connector by 180 degrees clockwise so the arrows of the connectors match.
SOME OF THE CHAMBERS OF THE BOOTS ARE NOT FILLING - WHAT CAN I DO?
1) Check if all air hose to boots connections are tight;
2) Check if you are not sitting on one of the air hoses (tubes);
3) Check if the air hoses are not bent or blocked;
4) Remove the air hose plug from the machine and feel with your hands if on mode C the air comes from all air holes. If
yes, then check again the air hoses (tubes) if not blocked, bent of sat on!
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