My Mobile phone will not connect to the head unit
• If you are having trouble connecting your phone to the head unit, try restarting your phone
and try again.
• It is also recommended to do a factory reset on the head unit as this will solve most of the
connection issues between your phone and your head unit.
• If you are having issues with connecting Android Auto or Apple CarPlay over a USB
connection, try using another high quality/shorter length cable. Using low quality cables and
longer lengths may cause issues such as drop outs and or connection issues.
• Make sure your phone is up to date with the latest software updates.
Do I have to connect the GPS module for Android Auto/Apple CarPlay to work?
• It is highly recommended to connect the GPS module to the head unit and place it where it
has a clear line of sight to the sky as it will assist the GPS tracking for maps when using
Android Auto or Apple CarPlay.
• If you do not use the GPS module then the GPS tracking will rely purely on your phone's
tracking performance which may be spotty depending on the location of the phone in the
vehicle.
Red Blinking Power Light on the Head Unit
• This can mean the head unit doesn't have enough power to power on the unit or there is a
wiring issue. Please refer to the aerpro website for specific instructions related to your
vehicle.
Android Auto/Apple CarPlay won’t work unless Park Brake is active but the kit didn’t
have a Park Brake connection.
• If the harness that came with your kit didn’t have a park brake connector then you must
manually make a connection between your hand brake and the harness on the headunit for
these functions to work.
Issue with microphone on handsfree calls
• Try increase or decreasing the gain in the settings menu (see p.8)
• Ensure that the microphone is connected to the back of the headunit.
• Make sure to use the external microphone provided with this product as other external
microphones may be incompatible.
Do not try opening the shell or try to repair the product by yourself.
If the product or it’s accessories have any problems and is still under warranty, then take it
back to the place of purchase with the original purchase receipt.
If out of warranty then contact the authorised repair agent, Aerpro Support.
Do not use a chemical substance, cleaning solvent or cleaner to clean the product, please
use a moist soft cloth if you would like to clean the product.
Do not use the product under conditions where dust is present.
Please pay attention to cleaning the display surface, use a moist soft cloth to clean the
display.
Please retain this user guide for future reference.
If you would like to download a digital copy of this manual, or other Aerpro manuals/software,
please visit the Aerpro.com website and search for information on your model.
This quick start guide is considered correct at time of printing but is subject to change.
For latest quick start guide, manuals, videos and updates refer to the website.
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