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My Mobile phone will not connect to the head unit
• If you are having trouble connecting your phone to the head unit, try restarting your phone
and try again.
• It is also recommended to do a factory reset on the head unit as this will solve most of the
connection issues between your phone and your head unit.
• If you are having issues with connecting Android Auto or Apple CarPlay over a USB
connection, try using another high quality/shorter length cable. Using low quality cables and
longer lengths may cause issues such as drop outs and or connection issues.
• Make sure your phone is up to date with the latest software updates.
Red Blinking Power Light on the Head Unit
• This can mean the head unit doesn't have enough power to power on the unit or there is a
wiring issue.
Android Auto/Apple CarPlay won’t work unless Park Brake is active but the kit didn’t
have a Park Brake connection
• You may have to manually make a connection between your hand brake and the harness on
the headunit for these functions to work.
Issue with microphone on handsfree calls
• Try increase or decreasing the gain in the settings menu (see p.8)
• Ensure that the microphone is connected to the back of the headunit.
• Make sure to use the external microphone provided with this product as other external
microphones may be incompatible.
FAQ/TROUBLESHOOTING
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