menu(the menu at the buttom is “Default settings” in
English). click button to enter and choose the
first(upper) option which means “Yes” , click button
again to confirm and restore to factory settings, the
player will power on automatically and then you can
b.Can’t turn on the player; the screen of player goes
blank/black; the player is crashed or has a firmware bug
1)Power off the player and try again.
2)Slide the power switch to the “Left” side to turn off the
player, then hold the play button for 10 seconds to
3)Update the firmware. Please visit
http://www.agptek.com/support/download.html/ or
www.agptek.com/blog to download the firmware and
If the screen says “Disk error”, please format the player.
Find it in“settings”>”Format device”.
d.Songs can’t be recognized by the player
Please check if the song is in a wrong format or has been
encrypted, or the song format is not supported by this
player. Find the supported audio format below:
Bitrate: 8Kbps~320Kbps, Sampling rate:8MHz~48MHz;
Bitrate:5Kbps~384Kbps, Sampling rate:8MHz~48MHz;
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