AGPtek A25 - Power and Firmware Problems; Connectivity and Sync Errors

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button to confirm and restore to factory settings, the
player will restart automatically and then you can choose
language again.
 Can’t turn on the player; the screen of player goes
blank/black; the player is crashed or has a firmware
bug.
 Power off the player and try again.
 Update the firmware. Please contact our customer service
or check our website at
https://www.agptek.com/blog to download the firmware.
 Can’t download files from computer.
 Please confirm whether it’s connected properly;
 Please check whether the storage space of the external
memory is full;
 Please check whether the USB cable is damaged.
 Can’t recognize the player when connected to the
computer via USB cable.
 Reconnect it.
 Restart the computer and reconnect it.
 Connect your player to another USB port.
 Charge the player for about 10 minutes first.
 Music files in player playlist are disordered or incomplete
after sync from computer.
 Choose Music>Update playlist to update the sync files.