Aidcall Touchsafe Pro Pendant - Regulatory Information; Maintenance & Care

DocNo.FM5545issueBPage4
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3. REGULATORYINFORMATION
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ThissymbolontheproductindicatesitcomplieswithallrelevantEUDirectivesasrequiredbylaw.
Radio&TelecommunicationTerminalEquipment;R&TTEDirective1999/5/EC
SafetyofInformationTechnologyEquipment;EN60950‐1:2006+A12:2011
ElectroMagneticCompatibility;EMC2004/108/EC
RestrictionofHazardousSubstances;RoHS2011/65/EU
AcopyofthecompleteDeclarationof
ConformityisavailablefromAidcall.
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ThissymbolontheproductindicatesitisclassedasElectricalorElectronicEquipmentandshouldnotbe
disposedofwithothercommercialwasteattheendofitsworkinglife.
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TheWasteofElectricalandElectronicEquipment(WEEE)Directive(2012/19/EU)hasbeenputinplace
torecycleproductsusingthebestavailablerecoveryandrecyclingtechniquestominimiseimpactonthe
environment,treathazardoussubstancesandavoidincreasinglandfill.
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Forproductdisposalpleasecontactyoursupplierandcheckthetermsandconditionsofthepurchase
contractandensurethisproductisnotmixedwithothercommercialwastefordisposal.
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Thissymbolonbatteriesindicatesseparatecollection.Batteriescontainchemicalsthatcanbe
hazardoustohealthandtheenvironmentandshouldnotbedisposedofinthewastebin.
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TheEUDirective(2006/6/EC)hasbeenputinplacetoensurethesafedisposalandrecyclingof
batteries.
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Returnusedbatteriestoyoursupplierordrop‐offatyourlocalmunicipalwasterecyclingdepot.
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4. MAINTENANCE&CARE
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ForpeaceofmindandtoensureyoursystemismaintainedtothehigheststandardAidcallrecommendan
annualmaintenancecontract.Thiswillprovidevitalassistanceintimesofneedfromanationwideteamof
trainedServiceEngineerswhospecialiseinwirelessNursecallsystems.
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Apreventativemaintenancevisit(PMV)isalsoavailablefromAidcall,thiscoversthereplacementofall
batteries,afullsystemtest,softwareupdates(whereapplicable)andaServiceCertificate.
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FormoreinformationonMaintenanceContractPackagesandPMV’spleasecontactourcustomerservices
teamon01670357431orvisitourwebsite;www.aidcall.co.uk/healthcare/support/maintenance
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MONTHLYMAINTENANCE
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Pendantsshouldberegularlycleanedwithanti‐bacterialwipes,atthesametimetheyshouldbechecked
forsignsofexternalphysicaldamage.Brokenorcrackedplasticgripscantrapdirtandcontributetothe
spreadofgerms.AnyPendantsfounddamagedshouldbereplacedimmediately.Pendantsneedingrepair
canbe
returnedviathewebsite;www.aidcall.co.uk/healthcare/su pport/repair
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BI‐ANNUALMAINTENANCE
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AlthoughthePendantbatteryismonitoredandapoorstateofchargeisreportedautomaticallyitisbest
practicetoreplacethebatteryevery12‐18months.Seesection7 forthecorrecttypeofbatterytobeused.
Atthesametimeatestcallshouldbemadetoconfirm
thebatteryhasbeenfittedcorrectlyandthatthe
Pendantiscommunicatingcorrectlywiththerestofthesystem.
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