AirTap ATI50 - Consumer Support; Product Warranty Overview; Limited Lifetime Tank Warranty; Warranty Exclusions and Limitations

22
CONSUMER SUPPORT
A. WARRANTY
AirTap™ Hybrid Water Heater purchased in the United States and Canada comes with a limited lifeme warranty. All
warranty services must be serviced by our Cered Servicer or approved and authorized by AirGenerate™ Support
Department. Any servicing done by other than our Cered Serviers or approved by AirGenerate™ Support
Department will VOID all warranty.
What AirGenerate™ will cover:
LIMITED LIFETIME WARRANTY ON TANK
The limited lifeme warranty on the tank covers the tank assembly, consisng of outer stainless steel shell and inner stainless steel tank. If the
tank assembly develops leak due to defecve material or workmanship, the unit will be replaced with the nearest
comparable model available at the me of replacement OR repair the exisng unit at our sole discreon and at no cost to the
original user except as set forth below.
Exclusions and Limitaons:
1. Warranty extends to the original buyer and is not transferable.
2. Warranty is valid as long as the unit remains installed at its original installaon locaon.
3. Warranty is valid for NORMAL RESIDENTIAL use.
4. Warranty is valid for installaons in the United States and Canada.
5. Life of the tank assembly is assumed to be 15 years.
The warranty is void and shall not apply if:
1. The unit was not installed or operated according to manufacturer’s installaon and operang instrucons.
2. The unit was installed in violaon of applicable state or local plumbing, housing or codes.
3. The unit was not installed by a qualied service personnel.
4. The failure is a result of improper or negligent operaon, accident, misuse, freezing, unauthorized alteraon or improper
repair .
5. The failure is a result of the tank not being completely lled with potable water that is free to circulate at all mes and is within normal
impurity, temperature and pressure limits.
6. The unit is used in conjuncon with a recirculang pump or water soener or radiant heang or with any other appliance or for any other
applicaon that is not explicitly authorized by the manufacturer.
7. The anode rod is not checked, or if needed replaced, as per instrucons in the Maintenance secon of the manufacturer’s
installaon manual.
8. The unit is operated under adverse local condions such as sediment or lime precipitate in the tank or corrosive elements in the
atmosphere.
9. The original unit is not registered with the manufacturer with the correct serial number within 30 days of the purchase of the unit.
10. Failure to produce bills of sale or receipts for proof of service required by the manufacturer.
11. Failure to advise malfuncon to the manufacturer within 14 days of malfuncon occurrence.
12. Failure to allow manufacturer’s appointed representave to inspect the unit.
This warranty does not cover:
1. Shipping, labor and permits costs pertaining to disassembly, return, delivery or re-installaon of the original or replacement unit.
2. Damage to adjacent area or property caused by leakage or malfuncon.
3. Change in the properes of potable water, including but not limited to noise, taste, odor and discoloraon.
The Period Of:
What AirGenerate™ Covers:
First Year
(start from date of original
purchase)
Any part of the AirTap™ Hybrid Water Heater failed due to defecve materials or
workmanship. AirGenerate™ will cover for labor charges related to replacing the
defecve part or workmanship.
Second through Tenth
Year
(start from date of original
purchase)
Any part of the AirTap™ Hybrid Water Heater failed due to defecve materials or
workmanship. AirGenerate™ WILL NOT cover for labor charges related to replacing
the defecve part or workmanship.
Limited Lifeme
Limited lifeme warranty on tank only.
CONSUMER
SUPPORT
MAINTENANCE
OPERATING
INSTRUCTIONS
INSTALLATION
INSTRUCTIONS
SAFETY
INFORMATION