7
TROUBLESHOOTING
Q: Can I use a metal screw if I misplace or break the screw it comes with?
A: NO. A metal screw will interfere with the ionization process. It must be non-metallic.
Contact support if you have lost the screw.
Q: I don’t think it’s working.
A: Put the ionizer into a clear glass of
water under sunlight. After a few
seconds, you should see bubbles
form. The bubbles will look almost
like “mist” coming off of the coils.
This demonstrates that an electrical
current is being generated.
Q: Why are there brown spots in my pool and how to remove them?
A: Do not allow the copper content of the water to go significantly above the target
range upper limit of 0.5 ppm. High copper levels can tinge the water green and
copper can begin to form on solid surfaces. Please take out the ionizer and use
other pool cleaners to remove them. Detect the ion level and clean the basket more
often to avoid these spots.
Basket Cleaning
We highly recommend cleaning the basket once a month or more frequently according
to the accumulation. If the basket is full, the particles will go into water which will be
difficult to clean. Also, deposits can slowly block and restrict water flow since the mesh
is very fine.
Coil Spring Cleaning
Remove the spring from the ionizer and immerse it in a bowl of white vinegar
overnight. You can then wipe off the coil or use the metal brush to clean it.
Rinse out loose debris in the basket.
Immerse the basket in a bowl of white vinegar until visually free of blue/white scale
buildup. Do not exceed 1 minute of soaking as it could soften the plastic.
Rinse it and reinstall.
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