After Sales Support
(AU) 1300 886 649 (NZ) 0800 836 761 | info@tempo.org
28
The table below lists possible causes and solutions for common problems you may
encounter with the dishwasher. If you follow all the instructions below but still cannot
solve a problem, please contact our after sales support centre.
Problem Possible cause Solution
Dishwasher
does not
start
The fuse is blown or
the circuit breaker is
activated.
Replace the fuse or reset the circuit
breaker. Unplug other appliances on
the same circuit with the dishwasher.
The power supply is not
turned on.
Ensure the appliance is properly
connected and the power switched on.
The water pressure is
low.
Ensure the water supply is connected
properly and the water is turned on.
Dishwasher door is open. Close the door properly.
Water is not
pumped
out
Kink in the drain hose.
Check the drain hose and ensure there
are no kinks.
The filter is clogged. Check and clean the coarse filter.
The kitchen sink is
clogged.
Ensure the kitchen sink drains well. If
the problem is the sink not draining,
you may need a plumber rather than a
dishwasher service technician.
Drain pump
does not
stop
Overflow
When the system detects an overflow, it
shuts off the circulation pump and turns
on the drain pump.
Dishwasher
leaks
Overfilled rinse aid
dispenser or spill
Be careful not to overfill the rinse aid
dispenser. Spilled rinse aid could cause
oversudsing and lead to overflowing.
Wipe away any spills with a damp cloth.
Dishwasher is not level. Level the dishwasher.
Some audible sounds are normal, such as sound from water spraying, food
remnants being shredded and the detergent dispenser opening.
Knocking
noise in tub
A spray arm is knocking
against an item.
Interrupt the program and rearrange the
items that are obstructing the spray arm.
Rattling
noise in the
wash tub
Utensils are not secure in
the baskets or something
small has dropped out of
the baskets.
Interrupt the program and carefully
rearrange the loose crockery/cutlery
items.
Motor
hums
The dishwasher has not
been used regularly.
When used infrequently, set it to fill
and pump out every week, which will
also help keep the seal moist.
FAQs and Troubleshooting Guide
Technical problems
Noise
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