Akuvox R15PVM User Manual

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5 Troubleshooting
Issue 1：The LCD does not light up

Check the AC power adapter. Make sure it is the one provided in your package.

Check the power outlet. Make sure that the power that outlet you are plugging
your device into is working. Try to plug a different device into the socket to
make sure it has power.
Issue 2：No signal tone heard from the handset

Check the connection cord between the handset and the phone. Make sure it is
connected properly.
Issue 3：Cannot access the web interface

Check the connection between the PC port of the device and the network port
of the computer. Make sure it is fine.

Check whether the IP address of the device is correct.

If it is LAN, please make sure there is no IP address collision with other devices
on the network.
Issue 4：Cannot call out

Please see the network connection status of device, if it is exception, and then
check the connection of network.

If the network connection is normal, please check whether the device has
registered successfully.

If the network connection and the registered are both normal, please confirm
whether the dial rule is correct, or please communicate with the service
operator.
Issue 5: Pendant always is alternate flashing Green and Red

Akuvox R15PVM Specifications

General

Brand	Akuvox
Model	R15PVM
Category	Telephone
Language	English