10
Troubleshooting
If you have issues connecting the device to the account, power cycle the
device. Check that the Ethernet cable is properly connected, and ensure
the network has Internet access.
If issues persist, reset the device to factory defaults by navigating to the
Settings option (
) on the display.
Warning: Resetting the device to factory defaults may cause a loss
of recorded video footage.
Questions?
Visit answers.alarm.com
or contact your service provider.
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