Alcatel-Lucent 8012 - Call Switching and Transfer

BTAS Intelligent Communications
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COMMERCIAL IN CONFIDENCE
Alcatel 8012 User Guide 151113 v1.0
SWITCHING BETWEEN CALLS (BROKER CALL)
You are in communication with the first correspondent and the second is on hold.
Display the second correspondent
Retrieve
Your first call is placed on hold
TRANSFERRING A CALL
You are in communication with a first correspondent.
New call
Call the recipient of the transfer
Before the second correspondent picks up
Display the second correspondent
Transfer to
The two correspondents are connected
Return to idle screen
You are in communication with two correspondents.
Select the current correspondent
Transfer
The two correspondents are connected
Return to idle screen
THREE-WAY CONFERENCE
You are in communication with a first correspondent. A second correspondent is on hold
Select the current correspondent
Conference
You are in conference mode
To end the conference:
Select one of the correspondents
End conference