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Alcatel-Lucent 8018 DeskPhone User Manual

Alcatel-Lucent 8018 DeskPhone
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OpenTouch® Suite for MLE
8078s Premium DeskPhone
8068s Premium DeskPhone
8058s Premium DeskPhone
8028s Premium DeskPhone
8018 DeskPhone
User Manual
8AL90339ENABed01-1737

Table of Contents

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Alcatel-Lucent 8018 DeskPhone Specifications

General IconGeneral
TypeDesk Phone
Display Size128 x 64 pixels
ConnectivityEthernet
Lines2
ProtocolsSIP
SpeakerphoneYes
Ethernet Ports2
PowerPoE (Power over Ethernet)
KeysDedicated function keys
Navigation4-way navigator
Supported CodecsG.711, G.722, G.729
DisplayGraphical LCD

Summary

Getting to know your telephone

8078s Bluetooth/ 8078s Premium DeskPhone

Description of the 8078s Bluetooth and 8078s Premium DeskPhone models.

8068s Bluetooth/ 8068s Premium DeskPhone

Description of the 8068s Bluetooth and 8068s Premium DeskPhone models.

8058s Premium DeskPhone

Description of the 8058s Premium DeskPhone model.

8028s Premium DeskPhone

Description of the 8028s Premium DeskPhone model.

8018 DeskPhone

Description of the 8018 DeskPhone model.

Using your telephone

During a conversation

Keep in touch

Forwarding calls to your voice message service

Forwarding calls directly to the voice message service.

Forwarding your calls from the receiving terminal ('Follow me')

Setting up 'Follow me' function to receive calls at current location.

Do not disturb

Making the terminal temporarily unavailable for all calls.

Programming your telephone

Initializing your voice mailbox

Steps to initialize and set up the voice mailbox.

Customizing your voice greeting

Personalizing the voice greeting message.

Modify the password for your phone set

Changing the phone set's access password.

Modify the password for your voice mailbox

Changing the password for accessing the voice mailbox.

Adjusting the brightness of the deskphone (8078s, 8068s, 8058s, 8028s Premium DeskPhone)

Adjusting display, LED, and logo brightness on specific deskphone models.

Lock / unlock your telephone

Securing the telephone by locking/unlocking it.

Install a USB accessory (Headset, Handsfree, Loudspeaker)

Connecting USB accessories like headsets to the deskphone.

Forward your calls to the associated number

Forwarding calls to a previously defined associated number.

Installing and using an ALE Bluetooth wireless handset

Installing and using ALE Bluetooth wireless handsets.

Installing a Bluetooth Wireless Technology headset (pairing)

Pairing a Bluetooth Wireless Technology headset with the deskphone.

Using a Bluetooth Wireless Technology headset

Instructions for using a paired Bluetooth Wireless Technology headset.

Configure your phone for teleworking

Setting up the deskphone for teleworking using VPN.

ACD: Agent set/ Supervisor station

Use the telephone in SIP survivability ('safe' mode)

Making a call

How to make calls in SIP survivability mode.

Receiving a call

How to stop the ringer, reject, or answer calls in SIP mode.

Making a second call during a conversation

Making a second call while in conversation in SIP mode.

Answering a second call during a conversation

Answering a second call during a conversation in SIP mode.

Placing a call on hold (hold)

Placing calls on hold and recovering them in SIP mode.

Transferring a call

Transferring calls in SIP mode.

Three-way conference with internal and/or external contacts (conference)

Setting up three-way conference calls in SIP mode.

Mute, so that your contact cannot hear you

Muting the microphone during a call in SIP mode.

Forwarding calls to another number (immediate forward)

Setting up call forwarding in SIP mode.

Adjusting the audio functions

Adjusting audio functions like ringtones in SIP mode.

Technical specifications

Guarantee and clauses

Safety Instructions

Important safety instructions for using the telephone equipment.

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