To make an external call, dial the outside line access code before dialing your contact number.
For the 8018 DeskPhone, the redial key is associated with the Off-hook key when the phone is in idle
state: .
If the internal or outside number does not reply:
• LS announce Broadcast a message on the loudspeaker of the free terminal.
• Call back Request callback to a busy terminal.
• Text mail Send a written message.
• Voice mail Store number to call again.
The hands-free mode can be deactivated by the administrator.
2.3 Receiving a call
Use one of the following:
• Lift the handset to take the call.
• Use the headset to take the call. If your headset has no Off-hook/On-hook key, use the phone
keys and switch on the audio on the headset ( ).
• or or Press the 'take the call', 'loudspeaker' or 'line key' key to take the call in
hands-free mode.
• Take call or Take the call with the headset if connected, or in hands-free mode.
• Select the incoming call icon.
The hands-free mode can be deactivated by the administrator.
2.4 Switching between audio modes
During the conversation, you can switch between different audio modes (handset, loudspeaker, hands-
free or headset, if connected) by pressing the loudspeaker/hands-free key until the desired audio mode
is displayed: . If you are in conversation using the handset, you can take the current call in hands-
free mode or with the headset, and vice versa. The key is lit when the loudspeaker or hands-free mode
is selected.
• Switching to the handset (short press): .
• Switching to the loudspeaker (long press): (The key is lit).
• Switching to the hands-free (short press): (The key is lit).
• Switching to the headset (short press): .
For each audio mode, during the conversation, you can adjust the volume by pressing the volume keys
(number of levels: 7). The selected volume, for each audio mode, will be saved for future conversations.
• During a conversation.
• Adjust volume by pressing the volume keys (number of levels: 7).
The hands-free mode can be deactivated by the administrator.
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