Why The phone becomes warm following prolonged calls, game playing, internet surfing or running other complex applications on my Alcatel Cell Phone?
The heating is a normal consequence of the CPU handling excessive data.
What to do if my Alcatel Cell Phone has not responded for several minutes?
If your Alcatel Cell Phone has become unresponsive, try turning it off by pressing and holding the Power key until it shuts down, then restart it. If that doesn't work, remove the battery and reinsert it before restarting the phone. As a last resort, you can try resetting the phone.
What to do if After Factory data reset is performed, I can't use my Alcatel 5044Y without entering Google account credentials?
If, after a factory data reset, you can't use your Alcatel Cell Phone without entering Google account credentials, you must enter the original Google account credentials that were used on the phone. If you don’t remember them, complete Google account recovery procedures. If you still cannot access your phone, contact an authorised repair centre, but note that it will not be considered a warranty case.
What does it mean 'Invalid SIM card' on Alcatel Cell Phone?
If your Alcatel Cell Phone displays 'Invalid SIM card', make sure that the SIM card has been correctly inserted. Also, ensure that the chip on your SIM card is not damaged and that the service for your SIM card is active.
What to do if I forget some passwords/codes/keys on my Alcatel 5044Y Cell Phone?
If you forget some passwords/codes/keys on your Alcatel Cell Phone, perform a Factory data reset. If you still cannot access your phone, apply to the authorised repair centre, but remember that it will not be regarded as a warranty case.
What to do if the phone can't be detected by others via Bluetooth on my Alcatel 5044Y?
If your Alcatel Cell Phone can't be detected by others via Bluetooth, ensure that Bluetooth is turned on and your phone is visible to other users. Also, make sure that the two phones are within Bluetooth’s detection range.
What to do if I can't use the features described in the manual for my Alcatel 5044Y Cell Phone?
If you can't use the features described in the manual for your Alcatel Cell Phone, check with your operator to ensure your subscription includes the service. Also, make sure the feature doesn't require an Alcatel accessory.
How to fix Alcatel 5044Y Cell Phone can't download new files?
If your Alcatel Cell Phone can't download new files, ensure that there is sufficient phone storage space for your download. Try selecting the microSD card as the storage location. Also, check your subscription status with your operator.
Why my Alcatel 5044Y can't receive incoming calls?
If your Alcatel Cell Phone can't receive incoming calls, first ensure that your phone is switched on and connected to a network that isn't overloaded or unavailable. Check your subscription status with your operator (credit, SIM card valid, etc.). Make sure you haven't forwarded incoming calls or barred certain calls. Finally, ensure that your phone is not in aeroplane mode.
How to fix Alcatel 5044Y Cell Phone can't make outgoing calls?
If your Alcatel Cell Phone can't make outgoing calls, ensure that you've dialed a valid number and have touched Call. For international calls, verify the country and area codes. Make sure your phone is connected to a network that isn't overloaded or unavailable. Check your subscription status with your operator (credit, SIM card valid, etc.). Also, ensure that you haven't barred outgoing calls and that your phone isn't in aeroplane mode.
General| Display Type | TFT |
|---|---|
| RAM | 1 GB |
| Internal Storage | 8 GB |
| Rear Camera | 8 MP |
| Front Camera | 5 MP |
| Battery Type | Li-Ion |
| Network | GSM / HSPA / LTE |
| Display Size | 5.0 inches |
| Processor | Quad-core 1.3 GHz |
| Expandable Storage | microSD |
| SIM | Dual SIM (dual stand-by) |
| Colors | Black, Gold |
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