What to do if my Alcatel A30 PLUS becomes warm following prolonged use?
The heating you experience on your Alcatel Cell Phone during prolonged calls, gaming, or internet use is a normal result of the CPU handling a lot of data. Ending these activities will allow your phone to return to its normal temperature.
How to improve the sound quality of calls on my Alcatel Cell Phone?
To improve call sound quality on your Alcatel Cell Phone, adjust the volume during a call using the Volume key. Check the network strength and move to a location with a stronger signal. Also, ensure the receiver, connector, or speaker on your phone is clean.
What to do if my Alcatel Cell Phone can't charge properly?
If your Alcatel Cell Phone isn't charging correctly, ensure you're using the charger that came with it. If your phone has a removable battery, make sure it's properly inserted and making good contact before plugging in the charger. Also, if the battery has been completely discharged for a long time, it may take about 10 minutes for the charging indicator to appear. Ensure charging occurs under normal conditions (0°C (32°F) to 55°C (131°F)). When abroad, verify voltage input compatibility and check the charging port for damage.
What to do if my Alcatel Cell Phone has not responded for several minutes?
If your Alcatel Cell Phone becomes unresponsive, try turning it off by pressing and holding the Power key until it shuts down, then restart it. If your phone has a removable battery, you can also remove and re-insert the battery before restarting.
What to do if my Alcatel A30 PLUS can't connect to a network or 'No service' is displayed?
If your Alcatel Cell Phone displays 'No service' or can't connect to a network, try moving to another location. Check network coverage with your carrier, and ensure your SIM card is valid. Verify that your phone isn't in airplane mode. If you're outside your carrier's network, enable roaming in your phone’s settings, but be aware that roaming charges may apply.
How to fix if my Alcatel A30 PLUS Cell Phone turns off by itself?
If your Alcatel Cell Phone is turning off by itself, first make sure you aren't accidentally pressing the Power key. Next, check the battery charge level. Finally, review your phone’s settings to see if there is a set time for the phone to turn off.
What to do if my Alcatel A30 PLUS displays 'SIM card PIN locked'?
If your Alcatel Cell Phone displays 'SIM card PIN locked', contact your network carrier to get the PUK (Personal Unblocking Key) code.
What to do if when I select a number from my contacts, the number can't be dialed on my Alcatel Cell Phone?
If you can't dial a number selected from your contacts on your Alcatel Cell Phone, ensure the number is correctly recorded in your file. If calling an international number, make sure you've selected the correct country code.
What to do if I can't use the features described in the manual for my Alcatel A30 PLUS?
If you can't use features described in the manual for your Alcatel Cell Phone, check with your carrier to ensure your subscription includes the service. Also, verify that the feature doesn't require any additional accessories.
Why the caller’s name/number doesn't appear when a call is received on my Alcatel A30 PLUS?
If the caller's name/number doesn't appear on your Alcatel Cell Phone, ensure you've subscribed to Caller ID service with your carrier. Alternatively, the caller may have concealed their name or number.
General| Operating System | Android 7.0 (Nougat) |
|---|---|
| RAM | 2 GB |
| Internal Storage | 16 GB |
| Front Camera | 5 MP |
| SIM | Single SIM (Nano-SIM) or Dual SIM (Nano-SIM, dual stand-by) |
| Network | GSM / HSPA / LTE |
| Resolution | 720 x 1280 pixels |
| CPU | Quad-core Cortex-A7 |
| Expandable Storage | microSD |
| Battery | 3000 mAh |
| Dimensions | 8.5 mm |
| Display | 5.5 inches |
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