Troubleshooting CONT.
Problem
Possible Cause Solution
Chain (19) will not
rotate under
acceleration.
Chain brake (12) is engaged.
Chain (19) tension too tight.
Chain (19) is not mounted correctly
on drive sprocket (28).
Chain (19) has been damaged in the
bar channel.
Re check and release chain brake (12).
Re adjust and ensure the chain (19) can be
lifted 5mm.
Check and refit the chain (19) on the drive
sprocket (28).
Check that the chain section in the bar
channel has not been damaged and burred
over. They must slide cleanly in the channel.
Burrs can be removed with a file.
Chainsaw lacks power
and will not cut.
Check the chain (19) is sharp.
Motor mixture screws need adjustment.
Sharpen chain (19), or preferably take the
chain (19) to have it professionally
sharpened.
Refer to page 20 for adjustment of the high
speed setting, or take the saw to a Service
Agent for adjustment
Chain drive side cover
(22) will not fit on
properly.
Check the chain adjustment pin (29) is
aligned with the hole in the guide bar
(18).
Loosen the locking dial (23) ( anticlockwise)
and rotate the tool free adjustment dial
(black) (21) clockwise to extend the guide
bar (18), anti clockwise to retract guide
bar (18).
For other issues not covered in this chart, please call Customer Service on 1800 909 909.
Troubleshooting
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