TROUBLESHOOTING
Defect:
The operating
control lamp is
not on.
The device is
not emitting any
steam.
Lime residue on
the floor.
Cause:
The device is not con-
nected to a grounded
power outlet.
The water tank is not
correctly inserted or
empty.
The steam button has
not been pressed.
The device has been left
on the same spot for too
long.
Remedy:
Plug the power plug
into a grounded power
outlet.
You must properly fill
and insert the water
tank into the device.
Press the steam button.
In most cases, these
residues can be remo-
ved with a damp cloth.
If necessary, pour some
vinegar onto the cloth if
the floor material allows
for that.
In case of malfunctions not listed here, please contact our customer service.
Our customer service representatives will be glad to assist you with any que-
stions. You can find our service address in the warranty terms. The operating
manual can be requested from customer service in PDF format. You can also
order additional fabric covers from our customer service.
Troubleshooting
MAINTENANCE, CLEANING AND CARE
Please always unplug the power plug and let the device
completely cool down before you clean and store it!
Make sure that no liquids get into the device interior. Nev-
er submerge the device in water. Electrical shock hazard!
Never use aggressive or abrasive detergents or sharp
objects.
• Empty the water tank (5) after every use and rinse it periodically with
clear water.
• Use a dry or moderately damp, well wrung cloth to clean the external
housing of the device and the external surface of the water tank (5).
• Make sure to subsequently wipe the device dry.
Depending on the lime content of the water, the steam may, after a certain
period of use, not properly emit from the device and lime residue may need
to be removed from the steam outlet of the basic unit (6). In this case pro-
ceed as follows:
• Remove the cleaning head (8) from the basic unit (6) by unscrewing the
short screw that fastens the cleaning head to the basic unit and remove
the basic unit (6) in an upward motion from the cleaning head (8).
• The steam outlet is now accessible on the bottom of the basic unit (6).
• Take the supplied cleaning pin (12) and insert the narrow side
into the steam outlet opening. Carefully move the cleaning pin
(12) back and forth to remove any existing lime residue.
• The steam outlet is now no longer blocked. Reinstall the cleaning head
(8) as described in “Assembly”.
Maintenance, Cleaning and Care
WARNING
WARNING
NOTICE
23 24
MODEL: DM 2012 PRODUCT CODE: 40041 10/2015
MODEL: DM 2012 PRODUCT CODE: 40041 10/2015
AFTER SALES SUPPORT AFTER SALES SUPPORT
1-800-886-8506
USA
USA
USA
USA
Steam Mop
Steam Mop
1-800-886-8506
hup-service@h-u-p.com hup-service@h-u-p.com
To Next Page
Loading...
