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alfen Eve Double Pro-line User Manual

alfen Eve Double Pro-line
35 pages
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Manual / Handboek / Handbuch / Manuel
Eve Double Pro-line

Table of Contents

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alfen Eve Double Pro-line Specifications

General IconGeneral
Housing colorGrey, White
Mounting typeFloor
Built-in displayYes
Display diagonal7 \
Housing materialPolyester
Display resolution800 x 400 pixels
Display technologyTFT
CertificationIEC 61851-1, IEC 61851-22
Sockets quantity2
Languages supportDUT, ENG, FIN, FRE, ITA, NOR, POR, SWE
Quantity per pack1 pc(s)
IEC protection classI
Grounding system supportedTT
Mechanical impact protection codeIK10
International Protection (IP) codeIP54
Number of phases3
Power consumption (standby)12 W
Maximum operating current per phase16 A
Three-phase output voltage supported400 V
Maximum operating power (three-phase)11 kW
Operating temperature (T-T)-25 - 40 °C
Operating relative humidity (H-H)5 - 95 %
Weight and Dimensions IconWeight and Dimensions
Depth230 mm
Width338 mm
Height590 mm
Weight25000 g
Package depth250 mm
Package width350 mm
Package height740 mm
Package weight31000 g

Summary

Safety and Usage Instructions

Purpose and Intended Audience

Defines the intended use and required qualifications for installing and using the charging station.

General Safety Precautions

Highlights critical safety instructions to prevent electrical shock, fire, and life-threatening injury.

Disclaimer and Liability

Outlines the terms of use, limitations of liability, and copyright information for the manual.

Product Overview

Charging Station Components

Details the external and internal components of the Eve Double Pro-line charging station with numbered labels.

User Interface and Status Indications

Explains the colour display, status indications, and symbols used to inform the user about charging progress.

Charging Operation Modes

Illustrates user actions and corresponding status indications for Plug & Charge and RFID authorization modes.

Feeder Cable Configurations

Describes configurations for single and double feeder cables, including protection and circuit breaker requirements.

RFID Access Control Setup

Details how to install a Master Key for access control and manage user passes in the local database.

Technical Specifications

Provides detailed technical specifications for Eve Double Pro-line models, including output, voltage, and connections.

Communication Protocols and Security

Details communication protocols, security features, and available memory for the charging station.

Operating Environment and Casing

Covers operating temperature, safety class, environmental conditions, and casing details.

Power Supply and External Protection

Specifies input power requirements, protection methods, and EV/ZE-Ready compliance.

Optional Settings and Accessories

Lists optional factory settings and available accessories for the charging station.

Installation and Connection

Initial Installation and Connection Guidelines

Offers crucial advice and warnings before starting the installation and connection process.

Mounting and Installation Requirements

Covers cable trajectory, grounding, location criteria, and environmental conditions for installation.

Mechanical Installation Procedures

Details the step-by-step process for mechanically installing the charging station, including cover removal.

Mounting Post Installation

Provides instructions for installing the charging station on a mounting post with a pedestal.

Electrical Installation Steps

Details the electrical connection steps, including power cable inlet and connection to the isolating switch.

Maintenance Procedures

Provides guidance on cleaning and maintaining the charging station for optimal performance and longevity.

Commissioning the Charging Station

Pre-Commissioning Safety Checks

Ensures critical safety instructions are followed before commissioning the charging station.

Commissioning Process

Describes the self-diagnostic process and the steps involved in bringing the charging station online.

Service Installer Configuration

Details how to configure the charging station using the Service Installer Application.

Service Installer Preparation

Covers account creation and connection requirements for the Service Installer Application.

Using the Service Installer Application

Explains how to navigate categories, manage settings, and interpret information within the Service Installer.

Changing Language Settings

Details how to change the interface language via the Service Installer or a management system.

Activating New Functionalities

Describes how to upgrade the charging station with new functionalities via the Service Installer.

Connectivity Options

Management System Integration

Discusses connecting to Alfen ICU EZ or third-party management systems for monitoring and control.

Setting Up Network Connections

Covers wireless (GPRS) and wired (UTP/Ethernet) connection methods for the charging station.

UTP (Ethernet) Connection Guide

Provides instructions for connecting the charging station via UTP/Ethernet cable, including network settings.

Registering for ICU EZ Account

Guides users through the process of registering an account for Alfen's ICU EZ management services.

Remote Settings Management

Explains how to manage charging station settings remotely via a connected management system.

Registering with Non-Alfen Systems

Details how to register the charging station with external management systems using OCPP specifications.

Error Codes and Troubleshooting

Generic Error Codes and Solutions

Lists generic error codes, their possible causes, and solutions for common issues.

Internal Charge Point Error Codes

Details error codes related to internal charge point issues and their troubleshooting steps.

Installation Error Codes

Covers error codes indicating problems during installation and how to resolve them.

Vehicle Communication Error Codes

Lists error codes related to communication issues with the electric vehicle and their solutions.

External and Environmental Error Codes

Addresses errors caused by external factors like temperature, user interaction, or cable issues.

Optional Factory Settings Configuration

B.1 Active Load Balancing Configuration

Details active load balancing functionality, requirements, and parameters for optimal setup.

Modbus TCP/IP Settings

Provides necessary Modbus TCP/IP settings for communication between the smart meter and charging station.

Smart Charging Network Parameters

Lists default factory settings for SCN parameters like network name, socket ID, and phase mapping.

B.2 Smart Charging Network Setup

Explains the Smart Charging Network functionality, its requirements, and how to add stations.

Waste Electrical and Electronic Equipment (WEEE)

Contact Information

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