WARRANTY
The All Pond Solutions external filter range is guaranteed against defects in
material or workmanship under normal aquarium usage and comes with 12
months warranty for all electrical parts. The warranty period commences from
the date of purchase.
If you require support on how to use your unit, replacement parts or if your filter
develops a fault during the warranty period, please contact the supplier of your
unit.
Non-replaceable, non-perishable and non-serviceable parts will be repaired or
replaced free of charge, once the unit is returned with all components along
with a valid proof of purchase and postage paid. We reserve the right to replace
or repair the unit at our discretion.
Please be aware that perishable parts that are subject to normal wear and tear,
such as impellers, impeller covers, motor seals and UV bulbs, are not covered
by your warranty and a charge may be required for replacements of these.
This warranty does not apply to any unit that has been subjected to misuse,
accidental damage, negligence, tampering or customisation. It does not apply
to units which have been assembled incorrectly, improperly maintained, or
where the instructions and safety information in this manual has not been
followed correctly.
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