Allworx 9202 - 1 Getting Started; 1.2 Connecting the Phone

Call Appearance (PBX behavior)
On PBX systems, incoming calls are directed to specific extensions.
UsingAllworxprogrammablefunctionkeys,youcanassignkeysto
extensions,suchasSales,Accountingandyourself.Eachkeylights
up as calls come in, allowing you to correctly identify and answer
thecalls.CallAppearanceisthebestchoicewhenonepersonis
answering many extensions.
Line Appearance (Key behavior)
InKeysystems,anoutsidelineconnectsdirectlytoaphone.This
approach works very well for small businesses with employees
whopickupcallsfromanyphone(e.g.,“Bob,there’sacallforyou
onLineThree”).LineAppearancegivesdirectaccesstoeachline
independently and immediately, and is the best choice when many
people might handle the same call across multiple phones.
SIP (Session Internet Protocol) Appearance
TheabilitytoshowSIPappearancesisimportantwhenusingVoIP
lines.WithAllworx,wecandistinguishspecic“phone”linesused
overtheInternet.ItbehavesjustlikeaLineAppearance—theonly
differenceisit’saphonelineconnectedtotheInternet.Allworx
makes using VoIP technology transparent to your business.
Busy Lamp Field (BLF)
From your phone, you can monitor the status of another phone,
extension or user. Imagine having the ability to quickly see who is on
thephoneandwhoisn’t.UsingAllworxphonesyoucanhavemany
different BLFs.
High-Fidelity Voice Handset
AllworxphonesalsoincludeaHigh-FidelityVoiceHandsetthatmakes
yourphonecallssoundlikethepersonyou’respeakingwithisinthe
sameroom.Thankstoagreatlyimprovedhandsetwithexceptional
staticandinterferenceeliminatingcapabilities,the9200Series
phones bring voice conversations to life.
Remote Phone Capability
Allworxphonesaredesignedto“instantly”workasaremoteVoIP
phone.Notechnicalexperienceisrequired.TheAllworxphonewill
negotiatecommunicationsthroughexistingrewallsand“phone
home”totheappropriateAllworxserver.Onceconnected,the
remotephonebehavesjustlikeitwouldiflocatedatthemainofce.
Remote users have all the same great features — line appearances,
callappearances,BLF,DSS,callqueues,intercom,etc.
Direct Station Selection (DSS)
Automatically opens an intercom connection to any other Allworx
phone.Usethisfeatureforpeopleyouneedimmediateaccesstoor
for those you call often.
Call Queuing
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Answerincomingcallsfromvariouscompanyqueues(e.g.,customer
support,accountpayables)usingthesameAllworxphoneforyour
everydaycalling.Thesystemautomaticallyrecognizeswhichphones
are assigned and available to each queue — even remote phones!
Call Assistant
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UseAllworxphonesinconjunctionwiththispowerfulsoftware
tool that helps manage and distribute incoming calls. Ideal for live
answer position or receptionists.
Access key information from the phone display:
Allworx—Thebestfeaturesforsmallandmediumbusinesses.
– Callhistory
– CallerID
– Companydirectory
– Redial
– Personal preferences
 (e.g.personalspeeddials,
 audibledialing)
– Silentincomingcalls
Call 1-866-ALLWORX
Allworx IP Phones, Page 5