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Alpha ESS SMILE5 AU - User Manual

Alpha ESS SMILE5 AU
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Alpha ESS Co., Ltd.
+86 513 806 068 91
info@alpha-ess.com
www.alpha-ess.com
JiuHua Road 888, Nantong High-Tech Industrial
Development Zone, Nantong City, 226300
Alpha ESS Suzhou Co., Ltd.
+86 512 6828 7609
info@alpha-ess.com
www.alpha-ess.com
Level 15,SIPC 158 Wangdun Road SIP Suzhou,
215028
Alpha ESS Europe GmbH
+49 610 3459 1601
europe@alpha-ess.de
www.alpha-ess.de
Paul-Ehrlich-Straße 1a, 63225 Langen, Hessen
Alpha ESS Australia Pty. Ltd.
+61 402 500 520 (Sales)
+61 1300 968 933 (Technical Support)
australia@alpha-ess.com
www.alpha-ess.com.au
Suite 1, Level 1, 530 Botany Road, Alexandria,
NSW, 2015
Alpha ESS Italy S.r.l.
+39 599 239 50
info@alpha-ess.it
www.alpha-ess.it
Via Loda,17-41013 Castelfranco Emilia(MO)
Alpha ESS Korea Co., Ltd
+82 64 721 2004
korea@alpha-ess.com
2F, 19-4, Nohyeong 11-gil, Jeju-si, Jeju-do,
Republic of Korea
Alpha ESS UK Co., Ltd
uk@alpha-ess.com
Drake House, Long Street, Dursley, gl11 4hh
INSTALLATIONMANUAL
ENERGYSTORAGESYSTEM(ESS)
STORION-SMILE-T10(INDOOR)
INSTALLATION, OPERATION &
MAINTENANCE MANUAL
ENERGY STORAGE SYSTEM (ESS)
SMILE5 (AU)
V03

Questions and Answers

  • S
    Stacy ThomasSep 12, 2025
    What to do if Alpha ESS SMILE5 AU Storage shows Inv_OCP_Fault?
    • S
      Stacey GonzalezSep 12, 2025
      If the Alpha ESS Storage system displays an 'Inv_OCP_Fault', restart the inverter.
  • J
    Jared SmithAug 25, 2025
    How to fix Wiring Fault on Alpha ESS SMILE5 AU?
    • J
      John EdwardsAug 25, 2025
      If the Alpha ESS Storage displays a 'Wiring_Fault' message, it's important to check the connections between the inverter, the grid, and the backup system. Ensure all wirings are correctly installed and securely connected.
  • D
    Danielle CameronAug 25, 2025
    What causes OverLoadFault in Alpha ESS SMILE5 AU?
    • S
      Sheri BrownAug 26, 2025
      If your Alpha ESS Storage system shows 'OverLoadFault', it means that the critical loads connected to the inverter are drawing more power than the inverter can handle. Check the total power consumption of your connected devices and ensure it is within the inverter's load capacity.
  • R
    rodriguezgregorySep 23, 2025
    How to troubleshoot ResidualCurrent DeviceFault on Alpha ESS SMILE5 AU Storage?
    • J
      jesus61Sep 23, 2025
      If the Alpha ESS Storage system displays a 'ResidualCurrent_DeviceFault', update the inverter firmware. If the problem persists, contact AlphaESS service center.
  • K
    kcummingsSep 13, 2025
    What to do if Alpha ESS SMILE5 AU Storage shows Dci_OCP_Fault?
    • D
      douglassimonSep 14, 2025
      If the Alpha ESS Storage system displays a 'Dci_OCP_Fault', restart the inverter.
  • C
    Cameron PearsonSep 23, 2025
    How to resolve EepromFault on Alpha ESS SMILE5 AU Storage?
    • K
      Kelly BurkeSep 23, 2025
      If the Alpha ESS Storage system displays an 'EepromFault', update the inverter firmware. If the problem persists, contact AlphaESS service center.
  • K
    Kimberly MoranSep 6, 2025
    How do I fix a BMS Lost error on my Alpha ESS Storage?
    • M
      Meghan BondSep 6, 2025
      If you're experiencing a 'BMS_Lost' error with your Alpha ESS Storage, check the communication order and connectivity between the BMS (Battery Management System) and the EMS (Energy Management System).
  • D
    Derek RodriguezSep 7, 2025
    What to do if Alpha ESS SMILE5 AU shows UPS Battery Volt Low?
    • O
      oguerreroSep 7, 2025
      If the Alpha ESS Storage displays a 'UPS_Battery_Volt_Low' error, charge the battery.
  • W
    Wendy PotterSep 23, 2025
    How to resolve RelayFault on Alpha ESS SMILE5 AU?
    • C
      Christine HaleSep 23, 2025
      If the Alpha ESS Storage system displays a 'RelayFault', update the inverter firmware. If the problem persists, contact AlphaESS service center.
  • S
    Samantha ParkerAug 30, 2025
    How to fix TzProtectFault on Alpha ESS Storage?
    • D
      Dustin HendersonAug 31, 2025
      If the Alpha ESS Storage displays a 'TzProtectFault', check the inverter wiring and then restart the inverter.

Summary

Introduction to AlphaESS SMILE5 Systems

System Introduction

Overview of AlphaESS SMILE5 DC, AC, and Hybrid coupled systems.

Safety Introduction

Guidelines on manual keeping, operator qualifications, and warning signs.

Battery Safety Datasheet

Information on battery hazards and safety data.

General Precautions

General safety precautions including danger of high voltages.

Parts List

List of components included in the SMILE5-INV and SMILE5-BAT systems.

System Appearance

Visual representation of the SMILE5 delivery scope and components.

Cable Box Part

Front view of the inverter cable box and its components.

Liability Limitation

Conditions under which AlphaESS is not liable for product damage.

AlphaESS SMILE5 Installation Guide

Installation Site and Environment

Guidelines for selecting an appropriate installation site.

Barrier to Habitable Rooms

Requirements for fire barriers when installing near habitable rooms.

System Installation Steps

Step-by-step guide for the physical installation of the system.

Battery Installation

Detailed steps for installing the SMILE5 battery modules.

Inverter Installation

Step-by-step guide for installing the SMILE5 inverter.

Single Line Diagram

Diagrams illustrating DC, AC, and Hybrid coupled system configurations.

Power Meter Wiring

Instructions for wiring different types of power meters.

SM60 A Meter Installation

Specific wiring instructions for the SM60A meter.

ADL-3000 Meter Installation

Specific wiring instructions for the ADL-3000 meter.

ADL-3000 Single-phase Meter

ADL-3000 single-phase connections (with/without CT/plug).

ADL-3000 Three-phase Meter

ADL-3000 three-phase connections (with/without CT/plug).

ACR10 R Meter Installation

Wiring instructions for the ACR10R meter.

ACR10 R Single-phase Meter

ACR10R single-phase wiring.

ACR10 R Three-phase Meter

ACR10R three-phase wiring.

Backup Box Installation

Connecting the Backup Box to SMILE5.

Power Meter Configuration

Configuration settings for SM60A and ADL3000 meters.

SM60 A Meter Configuration

Setting communication for SM60A meter.

ADL3000 Meter Configuration

Setting communication for ADL3000 meter.

ACR10 R Meter Configuration

Setting communication for ACR10R meter.

SMILE5 System Operation

Switch On

Step-by-step guide to safely power on the system.

Switch Off

Step-by-step guide to safely power off the system.

Emergency Procedure

Procedures to follow in case of abnormal system operation.

Battery Hazards

Information on battery hazards like electrolyte leaks and fire risks.

Fire Safety

Fire fighting media and instructions for battery fires.

EMS Introduction and Setup

Function Description

Description of the SMILE5 EMS interface and its components.

EMS Introduction

General introduction to the EMS for firmware version 1.01.67+.

Main EMS Display

Main display of the inverter's working status and information.

EMS Status Monitoring

Displays real-time information for Grid, Solar, Battery, UPS, and Comm.

EMS History Data

Access to historical data like Grid Consumption, INV Gen., BAT Gen., etc.

EMS Settings

Configuration settings for the EMS system.

EMS General Settings

Initial setup including password, functions, solar, battery, and grid parameters.

EMS Additional Settings

Settings for Backup box, external device dispatch, and ModBus.

Network Configuration (WIFI Optional)

Cascading Function Setup

Steps for setting up cascading function for parallel operation.

Online Monitoring Setup

System Setup in Monitoring

Steps for setting up system parameters within the monitoring interface.

Monitoring Basic Information

Entering essential system details like address, name, and contact info.

Monitoring Other Information

Setting up time zone and data upload frequency.

Monitoring Installation Completion

Finalizing installation by cross-checking the system status.

Routine Maintenance Procedures

Routine Maintenance Plan

Checklist for routine checks of wires, cables, and connections.

Maintenance Operating Environment

Observing the system for effectiveness and abnormal conditions.

Maintenance Equipment Cleaning

Guidelines for cleaning equipment and maintaining access routes.

Maintenance Cable Inspection

Inspecting cables, terminals, and overall equipment integrity.

Maintenance Notes

Important notes and safety precautions for maintenance activities.

Trouble Shooting Guide

Annex and Specifications

Datasheet

Technical specifications and data for the SMILE5 system.

Grid Regulation - Region;Country

Overview of grid regulations and standards applicable in different regions.

Alpha ESS SMILE5 AU Specifications

General IconGeneral
Battery TypeLithium Iron Phosphate (LiFePO4)
Nominal Voltage51.2 V
Depth of Discharge90%
Operating Temperature Range-10°C to 50°C
Weight60 kg
Max. Charge/Discharge Power5 kW
Max. Continuous Charge/Discharge Power5 kW
Cycle Life6000 cycles
IP RatingIP65
CommunicationCAN/RS485
Warranty10 years
Peak Power7.5 kW

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