What to do if GridFreqFault in Alpha ESS Storage?
- CCourtney AndersonSep 8, 2025
If you are experiencing a GridFreqFault with your Alpha ESS Storage, confirm whether the grid parameters conform to the system grid regulations.
What to do if GridFreqFault in Alpha ESS Storage?
If you are experiencing a GridFreqFault with your Alpha ESS Storage, confirm whether the grid parameters conform to the system grid regulations.
What to do if Alpha ESS SMILE5 shows charge over-current?
If your Alpha ESS Storage indicates a charge over-current situation, wait for the battery to recover.
What should I do if my Alpha ESS SMILE5 shows a discharge over-current error?
If your Alpha ESS Storage is experiencing a discharge over-current, allow the battery to recover.
How to resolve SciCommsFault in Alpha ESS SMILE5 Storage?
Update the inverter firmware.
What to do if PLLLostFault in Alpha ESS SMILE5?
If you are experiencing a PLLLostFault with your Alpha ESS Storage, confirm whether the grid parameters conform to the system grid regulations.
What to do if Inv_OCP_Fault in Alpha ESS SMILE5?
If you are experiencing an Inv_OCP_Fault with your Alpha ESS Storage, restart the inverter.
What to do if Mos High Tempera-ture in Alpha ESS SMILE5?
If your Alpha ESS Storage displays 'Mos High Tempera-ture', shut down the system and wait for 2 hours before restarting.
What to do if Discharge Low Tem-perature in Alpha ESS SMILE5 Storage?
If your Alpha ESS Storage shows 'Discharge Low Tem-perature', it is forbidden to charge or discharge the battery. Wait for the battery temperature to rise.
How to resolve UpsRelayFault in Alpha ESS SMILE5 Storage?
Update the inverter firmware.
What to do if BMS Lost in Alpha ESS Storage?
If the BMS is lost in your Alpha ESS Storage, check the communication order and connectivity between the BMS and EMS.
Outlines the document's scope, content, and structure for SMILE5 systems.
Defines the intended audience and required qualifications for users of this manual.
Explains the different warning levels (Danger, Warning, Caution, Notice, Information).
Provides definitions for common abbreviations and technical terms used in the manual.
Specifies the intended application and operational conditions for the SMILE5 system.
Details critical safety precautions and emergency procedures for handling the battery pack.
Outlines crucial safety guidelines related to electric shock, hot surfaces, and chemical hazards.
Explains the meaning of various symbols used on the product labels and in the manual.
Provides guidelines for storing the inverter and battery packs under specific environmental conditions.
Details the recommended procedures and precautions for safely transporting the product.
Instructions for inspecting packaging and verifying the completeness of the product delivery.
Specifies the necessary environmental, structural, and space requirements for safe installation.
Lists the essential tools and PPE required for the mounting process.
Provides step-by-step instructions for physically mounting the inverter and battery units.
Specifies the types, specifications, and sources for all necessary cables for system connections.
Details the procedure for establishing a proper grounding connection for safety and system performance.
Outlines requirements and procedures for connecting the system to the AC power source (grid and backup).
Explains how to connect CTs and electricity meters for monitoring.
Provides instructions for safely connecting PV panels to the inverter, including voltage and connector checks.
Details the process for connecting the inverter to various battery models (SMILE-Bat, M4856-P).
Instructions for attaching protective covers to the inverter and battery units after connections.
Guides installers through downloading, installing, and registering on the AlphaESS mobile application.
Explains how to create an account on the AlphaESS webserver for monitoring and warranty.
Provides a step-by-step procedure for safely powering up the energy storage system.
Details the correct sequence for safely shutting down the energy storage system.
A checklist of essential items to verify before initial system power-up.
Steps to power on the system after pre-checks, including breaker and button sequences.
Guides users through configuring the WiFi module and setting essential system parameters.
Instructions for using the mobile app to install new systems and configure settings.
Steps to verify the system's operational status and functionality after setup.
Outlines regular maintenance tasks and checks to ensure optimal system performance and longevity.
Provides solutions for common errors and issues encountered with the inverter and battery system.
Step-by-step instructions for safely disconnecting and removing the system components.
Guidance on how to properly pack the product for return or transport.
Instructions for environmentally responsible disposal of the product and its components.
Detailed technical specifications for the SMILE5-INV inverter model.
Technical specifications for various battery models (M4856-P, SMILE5-BAT, etc.).
| Nominal Voltage | 51.2 V |
|---|---|
| Depth of Discharge | 90% |
| Operating Temperature Range | -10°C to 50°C |
| Warranty | 10 years |
| Battery Type | LFP (LiFePO4) |
| Communication | CAN, RS485 |
| Communication Interface | CAN, RS485 |
| Round-trip Efficiency | 95% |











