Amazfit Band 5 Standard Package
Band, band strap, charging base, user manual
Download the APP & Sign in
The Amazfit Band 5 app is available for iOS in the Apple App Store and for Android in the Google Play Store.
Please search for “Zepp” to download and install the app.
Scan the QR code in the Amazfit Band 5 Manual to download and install Zepp APP.
You will have 6 methods to sign in the account, select one to create the account. (Mi account, Wechat, Google,
Facebook, Line, Email)
How to pair my Amazfit Band 5?
1. Place the band on the charging base to power on, then remove it from the charging base, the “Pair first”
reminder will be displayed on the screen after startup.
2. Turn on Bluetooth on your mobile phone.
3. Install and open the Zepp app on your mobile phone, create an account and login, then select Band to pair.
4. Pairing messages will be received on both the mobile phone and the band.
5. Tap to confirm the connection.
Do I need to turn on Bluetooth to connect Amazfit Band 5 all the time?
No, you don’t need to turn on Bluetooth on your phone all the time.
Turn on Bluetooth when you need to sync data, receive notifications, update firmware, and set alarms.
Turn off Bluetooth, band will still track your steps, sleep, activities and vibrate for alarms.
How to download the APP & Sign in?
The Zepp App is available for iOS in the Apple App Store and for Android in the Google Play Store. Please search
for “Zepp” to download and install the app. Or scan the QR code in the Amazfit Band 5 Manual to download and
install Zepp APP. You will have 6 methods to sign in the account, select one to create the account. (Mi account,
WeChat, Google, Facebook, Line, Email)
I can’t sign in to Zepp APP, what should I do?
Check if you enter correct user account and password.
Switch the network from WIFI to 3G/4G on the setting of your phone.
Clear Bluetooth Share data and erase app cache/data
Reboot your phone
If the above steps don’t work, please write and submit a feedback from Zepp App and send your ID to the
customer support.
What should I do if I fail to receive the notifications?
Please understand that the content displayed on the band is the same as what you can see from the notification bar
of the mobile phone. Please note that alerts will only appear on the band if they pop up on phone.