is greater than 15%, please contact customer service.
5. Why won’t My Pace pair/connect?
a)Check distance: Place the Amazfit device close to or on top of your screen and try
connecting again.
b)Check battery level: If you cannot connect, make sure your Amazfit watch is fully
charged. Place your device on the charger base for 20 minutes, remove from the charger
base and try connecting again.
c)Switch network from Wifi to 3G/4G
d)Turn off/on the Bluetooth on your phone
e) Restart Application: Force close the Amazfit watch app, reopen the app and try pairing
again.
To close the Amazfit application:
iOS
Double-click the Home button to see your most recently used apps.
Swipe right or left to find the app that you want to close.
Swipe up to close.
Restart app and try connecting again.
Android
Open the Applications tray and tap the Settings icon. Then locate and tap Applications.
Tap Manage Applications. In the list of running applications, select the application and tap
Force Stop.
Restart app and try connecting again.
f) Reboot your watch and phone
g) Uninstall/Install mobile application:
iOS
Hold down the app's icon for couple of seconds (hold until the icons start to wiggle).
Tap the x in the top left corner of the app icon
Tap delete
Launch the App Store app
Search and install the Amazfit watch
Relaunch app again
Android
Open the Google Play Store app
Tap the Menu --> My apps and games
Tap the Amazfit application, then select Uninstall
Return to the Google Play Store app and install Amazfit watch
Relaunch app again
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