User Guide of HDML-Cloner Box(CA-988B) - Amazon US
Marketplace
Publish on: Customer Support & Amazon US Marketplace frontpage
Version: 1.01
To all ClonerAlliance valuable customers:
Thanks for your purchase and support to ClonerAlliance Inc..
Customer satisfaction has always been our top priority ever since we started selling. We
hope this guide will be useful to help you resolve some of the common problems. For
more specific questions or problems, free free to contact us for direct help.
Note
We fully acknowledge that no product is perfect and maybe HDML-Cloner Box is not up to
your expectation now, however, ClonerAlliance is determined to offer the best buying
experience to our customers. Before returning or submitting a negative comment, please do
give us a chance to help you. Send a message to us, we will definitely offer you satisfactory
solutions.
Table of Contents
After Sales Warranty
Register HDML-Cloner Helper and MP4-Cloner
No Power
Black Screen Issue
LED Keeps Flashing Blue&Green
Get One Single Large File Instead of Multiple 2GB Files
Microphones Recommended
Specification of Supported External Hard Drives
No Audio/Low Audio
Audio and Video Out of Sync/Unsupported Files
USB Device is not Detected
After Sales Warranty
ClonerAlliance Inc. provides 30-Day No Hassle Return(No Additional Fee) and 2-Year
Replacement Warranty Service for all hardware. Please rest assure to use ClonerAlliance
products.
Register HDML-Cloner Helper and MP4-Cloner
After receiving your order, we have sent you the code to your amazon account. Please
check your Amazon message or the email address associated with amazon account.
If you didn’t receive it for unexpected reasons, don’t worry, just send us a message with
your S/N and your order ID. Our support will send you the code directly.
No Power
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