Kindle Fire is not recognized by
Disconnect your Kindle Fire from the computer and
your computer or you receive an
Plugging it back in using a different USB port. You can also
error message when you plug
use a different micro USB cable, if available. If it is still not
your device into your computer.
working, follow these next steps:
1. Restart your computer with your Kindle Fire connected
to it.
If these steps do not resolve the issue, try restarting your Kindle
Fire. Press and hold the power button for 40 seconds and then
release. After the device has completely turned off, press the
power button to restart your Kindle Fire. If your Kindle Fire is still
unresponsive, try charging your Kindle Fire before trying to
restart the device again.
Kindle Fire password not
working or lost.
After four failed attempts at entering your password, you'll be
directed to restore your device to factory default settings. This will
delete all content on your Kindle Fire and you need to register it
again before downloading items from your Amazon account. You
can then create a new password for your Kindle Fire.
Kindle Fire battery not charging.
Only charge your Kindle Fire using the power adapter that came
with your device. The power from a USB port on your computer
is insufficient to fully charge your Kindle Fire.
It may take up to 4 hours to fully charge your Kindle Fire through
the power adapter if the battery was completely drained.
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