The USB Connection
Q: When I connect Kindle to my computer with the USB cable,
my computer does not recognize Kindle.
A: First, make sure your Kindle is in the ON position and awake. Then
verify that your USB cable is inserted correctly in your Kindle and in
your computer USB port. Finally, reset your Kindle, and wait until it
finishes starting up before reinserting your USB cable. (See “Resetting
Your Kindle” earlier in this section.)
Q: I transferred some content from my computer to my Kindle, and now
I can’t find it on my Kindle.
A: Make sure the file format of the transferred item is supported by
Kindle. Formats natively supported are: .AZW, .PRC, .MOBI, .MP3,
.AA and .TXT.
Also, make sure that you placed the file in the appropriate folder.
All of your reading content should go into the “documents” folder,
.MP3 files should go into the “music” folder, and Audible.com files
(.AA) should go in the “audible” folder.
No Sound
Q: Why don’t I hear any sound coming from my Kindle?
A: Try increasing the volume by pressing the “+” button at the bottom
of your Kindle (pictured in “Bottom View of Kindle” earlier in this
manual). If you are using headphones, make sure that they are
plugged in all the way. Remember that the speaker is disabled when
headphones are connected.
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