KINDLE USER’S GUIDE Appendix  B  • 174
Maintaining Your Kindle
Do not use your Kindle or its accessories in rain, or near sinks or other wet locations. 
Take care not to spill any food or liquid in your Kindle. If your device does get wet, 
unplug all cables, turn off the wireless (go to Menu, and choose Turn Wireless Off) and 
let the screen revert to the screen saver. Wait for the device to dry completely before 
sliding the switch to wake again. Do not attempt to dry your Kindle with an external 
heat source, such as a microwave oven or hair dryer. Clean the screen with a soft cloth; 
be careful not to wipe it with anything abrasive. When carrying your Kindle in a bag or 
briefcase, keep a book cover on to avoid scratches.
Don't expose your Kindle to extreme heat or cold. For example, don't leave it in the 
trunk of your car in sub-zero or high-heat conditions.
Servicing Your Device
If your device needs service, consult only Amazon.com authorized personnel by 
contacting us through Customer Support. 
U. S. Customer Support E-mail: kindle-cs-support@amazon.com
U. S. Customer Support Phone Numbers: within the U.S.: 1-866-321-8851 (toll 
free); outside the U.S.: 1-206-266-0927 (charges will apply)
U. K. Customer Support E-mail: kindle-support-uk@amazon.co.uk
U. K. Customer Support Phone Numbers: within the U.K.: 0800-496-2449 (toll free); 
outside the U.K.: +44 (0)800 496 2449 (charges will apply)
Customers in other countries: Email: kindle-cs-support@amazon.com. Phone: 
1-206-266-0927 (charges will apply)
Faulty service may void the warranty.