Amcrest IP2M-851W - 6.3 WiFi and Alarm Issues

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• The network speed is not enough to transfer video data via web access.
• The client PC may have limited resources.
• Multicast mode may be causing this issue.
• A privacy mask or screensaver may be enabled.
• The logged in user may not have enough rights to monitor real-time playback.
• The camera’s local video output quality is not enough.
8. The camera is unable to connect to WiFi.
Below are a few possible reasons why this may be occurring:
• The network is not stable.
• The WiFi settings in the camera are not configured. (refer to section 5.4.2.10. WiFi)
• Interference from obstructions between camera and router.
• The distance is too far for the camera to connect.
9. The alarm signal cannot be disarmed.
Below are a few possible reasons why this may be occurring:
• An alarm may be setup incorrectly.
• An alarm output may have been manually opened.
• There may be an error in the camera’s firmware.
10. Alarms are not working.
Below are a few possible reasons why this may be occurring:
• The alarm is not setup correctly.
• The alarm cable is not connected correctly.
• The alarm input signal is not correctly configured.
• There are two loops connected to one alarm device.
11. Downloaded files cannot be played back.
Below are a few possible reasons why this may be occurring:
• The media player software on the PC may not be able to read the file format.
• The PC may not have DirectX 8.1 or higher.
• The PC may not have Windows XP or higher.