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Ameriphone DIALOGUE III - User Manual

Ameriphone DIALOGUE III
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TTY
DIALOGUE III / III–P TTY
Text Telephone
Operating Instructions
©AMERIPHONE, Inc., 12082 Western Avenue, Garden Grove, California 92841 (714) 897-1111 or (800) 772-2889 TTY/TDD
(714) 897-0808 or (800) 874-3005 VOICE (714) 897-4703 Fax email: ameriphone@ameriphone.com web: www.ameriphone.com
M03298•d5 © AMERIPHONE, Inc. D-III 5290-3541 5 10/20/00

Table of Contents

Questions and Answers

  • R
    rjordanAug 18, 2025
    What to do if nothing happens when the Ameriphone Telephone DIALOGUE TTY is turned on?
    • M
      Madison SotoAug 18, 2025
      If nothing happens when you turn on the DIALOGUE TTY, the issue could be due to a lack of power. Check that both ends of the AC adapter/charger are securely plugged in. If you're using batteries, ensure they are correctly installed and fully charged.
  • S
    Samuel DominguezAug 20, 2025
    What to do if the Ameriphone DIALOGUE III Telephone shows **_NO DIRECT CONNECT_** when turning on Auto Answer?
    • J
      jamiehahnAug 20, 2025
      If your Ameriphone Telephone displays **_NO DIRECT CONNECT_** when you turn on Auto Answer, make sure that both ends of the phone cord are firmly plugged in.
  • M
    Matthew FergusonAug 23, 2025
    Why do Ameriphone DIALOGUE III Telephone batteries run down quickly after charging?
    • C
      christianraymondAug 23, 2025
      If your Ameriphone Telephone batteries are draining too quickly, they might not be charging correctly. Try fully draining the batteries by leaving the TTY on until it shuts off. Then, recharge it for 14 hours. If the problem persists, the batteries may be too old and need replacing.
  • T
    Tracy SmithAug 26, 2025
    How to fix an Ameriphone DIALOGUE III Telephone when there is no dial tone for keyboard dialing?
    • J
      jennifersuarezAug 26, 2025
      If you're not getting a dial tone when dialing from the keyboard on your Ameriphone Telephone, check that both ends of the telephone cord are firmly plugged in.
  • A
    Alexander JohnsonAug 27, 2025
    What to do if nothing happens after dialing from the Ameriphone Telephone keyboard?
    • S
      Samantha MayerAug 28, 2025
      If nothing happens after you dial a number from the keyboard on your Ameriphone Telephone, ensure you press after dialing. Pressing completes the dialing sequence.
  • A
    Alyssa WattsAug 30, 2025
    What to do if the Ameriphone DIALOGUE III Telephone shows **_NO NUMBER TO DIAL_** when redialing?
    • S
      Steven RomeroAug 30, 2025
      If your Ameriphone Telephone displays **_NO NUMBER TO DIAL_** when you try to redial, note that the DIALOGUE III/III-P only remembers the last phone number dialed from the keyboard.
  • J
    John HardySep 2, 2025
    How to fix an Ameriphone DIALOGUE III with no transmission through the acoustic cups?
    • L
      Lori ScottSep 2, 2025
      If you're experiencing no transmission through the acoustic cups on your Ameriphone Telephone, check the setting of the telephone line connection. There must be no telephone line plugged in.
  • A
    Anita MartinezSep 4, 2025
    What causes a garbled message on the Ameriphone DIALOGUE III Telephone screen when using acoustic cups?
    • G
      ghughesSep 4, 2025
      If you see a garbled message on the screen of your Ameriphone Telephone when using the acoustic cups, check that the handset is firmly coupled to the acoustic cups.
  • M
    Melanie YoungSep 7, 2025
    What to do if the Ameriphone Telephone handset will not stay in the cups?
    • M
      mitchellkristenSep 7, 2025
      If the handset of your Ameriphone Telephone won't stay in the cups, check for grease or oil on the inside surface of the cups or the handset. Clean those areas periodically with mild soap and a damp cloth.
  • A
    April FieldsSep 9, 2025
    How to fix an Ameriphone Telephone printer that does not print?
    • D
      Donna ObrienSep 9, 2025
      If the printer on your Ameriphone Telephone is not printing, hold down and press P to toggle the printer ON/OFF.

Summary

Important Safety Instructions

General Safety Precautions

Basic safety measures to reduce risk of fire, electric shock, and injury when using telephone equipment.

Canadian User Safety Notes

Specific safety notes for Canadian users, including equipment certification and connection requirements.

Introduction to the DIALOGUE TTY

Product Overview and Registration

Introduction to the DIALOGUE TTY, warranty details, and product registration information.

DIALOGUE TTY Component Checklist

Package Contents Identification

Lists and illustrates the items included in the DIALOGUE TTY package.

Identifying DIALOGUE III; III-P TTY Features

Physical Features and Components

Diagram and labels identifying the physical parts and ports of the DIALOGUE TTY.

Keyboard Layout and Special Keys

Explanation of the keyboard layout, including function keys and special key functions.

Special Function Key Operations

Memory, Dialing, and Call Management Keys

Details on using keys for phone directory, memos, dialing, and call handling.

Installation and Setup Procedures

Connecting Power and Phone Lines

Instructions for connecting the AC adapter/charger and phone line to the TTY.

Loading and Using the Printer Paper

Step-by-step guide for loading printer paper into the built-in printer.

Setting Up Your DIALOGUE TTY

Customizing Voice Announcer and Phone Directory

Setting up the Relay Number Voice Announcer and programming the phone directory.

Understanding Factory Presets

Overview of the TTY's default operating modes and settings.

Configuring TTY Operating Options

Personalizing Messages and Display Settings

Setting personalized greetings, outgoing messages, printer sizes, and display direction.

Dialing Modes and Setup

Configuring tone/pulse dialing and other operation settings.

Advanced TTY Settings and Features

Message Retrieval Password and Toll Saver

Setting passwords for remote access and configuring the Toll Saver feature.

Transmission Speed and Call Interrupt

Adjusting transmission speeds and managing the call interrupt feature.

Operating the DIALOGUE TTY

Making and Answering Calls

Instructions for making direct calls, identifying calls, and answering incoming calls.

Auto Answer and Identification Tone

Using the auto answer function and managing the audible identification tone.

Call Management and Dialing Features

Manual, Memory, and Emergency Dialing

Procedures for dialing by keyboard, memory, and emergency 911 calls.

Redialing and Busy Line Handling

Using last number redial and auto busy redial features.

Call Handling and Message Management

Answering and Holding Calls

Steps for answering incoming calls and placing calls on hold.

Auto Answer and Message Storage

Using auto answer and managing message storage and printing.

Message Playback and Remote Access

Playing Back, Clearing, and Retrieving Messages

Procedures for accessing, clearing, and remotely retrieving stored messages.

Preparing and Sending Memos

Creating and sending memos for call-time use.

Memo and Conversation Recording

Recording Conversations and Editing Memos

Saving conversations to memory and modifying existing memos.

Printing Stored Memos and Conversations

Instructions for printing memos and recorded conversations.

Additional DIALOGUE TTY Features

Wait-For-Response and Call Transfer

Using call features like Wait-For-Response and transferring calls.

3-Way Calling and Telebanking

How to perform 3-way calls and access telebanking services.

Memory and Communication Settings

Checking Memory and Using External Printers

Monitoring memory capacity and connecting an external printer.

Advanced Communication and System Features

Voice Carry Over (VCO) and Acoustic Couplers

Using VCO for calls and connecting acoustic handset couplers.

Help Menu and Date;Time Stamping

Accessing the help menu and setting the TTY's date and time.

ASCII Communication and System Settings

ASCII Code Usage and Configuration

Making and receiving calls using ASCII code and configuring settings.

Saving ASCII Phone Numbers

Storing phone numbers for automatic ASCII dialing.

Optional Accessories and Maintenance

Batteries and Printer Options

Information on battery types, installation, and the built-in printer.

Training Videos and TTY Care

Details on training videos and essential maintenance for the TTY.

Troubleshooting Your DIALOGUE TTY

Resolving Common Operational Issues

Troubleshooting steps for power, battery, dialing, and transmission problems.

TTY Maintenance and User Etiquette

Caring for Your TTY and Recharging Batteries

Guidelines for cleaning the TTY and recharging its batteries.

TTY Conversation Etiquette and Abbreviations

Best practices for TTY conversations and common abbreviations.

Warranty and Repair Information

Warranty Coverage and Service

Details on the product warranty, coverage period, and how to obtain service.

Repair Information and Exclusions

Handling Out-of-Warranty Repairs

Information on repairs not covered by warranty and associated costs.

FCC Registration and Specifications

FCC Compliance and Interference Reduction

FCC standards, registration, and measures to prevent radio/TV interference.

Technical Specifications Overview

Detailed specifications including dimensions, power, keyboard, and display.

Protection Plus Extended Warranty Program

Program Benefits and Enrollment

Details on the extended warranty plan, its benefits, and how to sign up.

Ameriphone DIALOGUE III Specifications

General IconGeneral
BrandAmeriphone
ModelDIALOGUE III
CategoryTelephone
LanguageEnglish

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