Anker Soundcore Sleep A10 User Manual

FAQ For soundcore Sleep A10
Wearing
Q：What should I do if my Sleep A10 earbuds are uncomfortable and have an unstable fit?
A：We suggest trying the following:
- Make sure you wear the ear tips and ear wings correctly.
- Choose the ear tips and ear wings that fit your ears the best, we recommend that you start with size M ear tips
and ear wings.
- Insert the earbud into your ear and find a suitable position for the best fit. If the earbuds are too deep in
your ears, it may affect the Bluetooth connection. If you experience connection issues, we recommend that you replace
the ear tips and wings with larger ones.
- When using them in bed, try a different soft pillow.
- Use soft pillows. Pillows that are too hard may exert more pressure on your ears if you sleep on your side, which
can affect the connection to your phone.
- Do not use water pillows or pillows with metal or magnetic components.
Q：How can I make sure the earbuds are worn correctly?
A：Avoid blocking the area where the soundcore logo is displayed (shaded blue) with the areas of your ears highlighted
in blue.

Anker Soundcore Sleep A10 Specifications

General

Type	In-ear
Frequency Response	20Hz - 20kHz
Impedance	16 Ohms
Bluetooth Version	5.2
Charging Time (Earbuds)	1.5 hours
Charging Time (Case)	2 hours
Charging Interface	USB-C
Water Resistance	IPX4
Weight (per earbud)	4.5g
Noise Masking Technology	Yes
Noise Cancellation	Yes
Features	Sleep monitoring
Compatibility	iOS, Android
Battery Life (Earbuds)	6 hours (ANC on), 10 hours (ANC off)
Battery Life (with Case)	Up to 50 hours

Summary

Wearing and Fit

Addressing Earbud Discomfort and Instability

Guidance for addressing discomfort and unstable fit of Sleep A10 earbuds.

Ensuring Correct Earbud Wearing

Instructions on correct earbud wearing to ensure proper fit and function.

Operation and Controls

Troubleshooting Unresponsive Double-Tap

Troubleshooting tips for unresponsive double-tap controls on the earbuds.

Managing False Double-Tap Triggers

Addressing false double-tap triggers caused by G-sensor vibrations.

Resetting Sleep A10 Earbuds

Step-by-step guide to resetting the Sleep A10 earbuds to factory default settings.

Switching Between Music and Sleep Modes

Troubleshooting Unexpected Mode Switching

Troubleshooting unexpected mode switching between music and sleep modes.

Charging and Battery

Troubleshooting Charging Issues

Steps to resolve issues with earbuds not charging or staying connected in the case.

Addressing Short Battery Life

Tips and information to address and improve short battery life on Sleep A10 earbuds.

Bluetooth Connectivity

Resolving Disconnection and Choppy Sound

Troubleshooting steps for earbud disconnection or choppy audio due to Bluetooth interference.

Sound Quality and Issues

Addressing Quieter Sound in One Ear During Sleep

Troubleshooting Pairing and Reconnection

Steps to resolve issues with pairing or reconnecting earbuds to a device.

Fixing Single Earbud Pairing Failures

Troubleshooting single earbud pairing failures with the device or each other.

No Music Playback After Connection

Resolving issues where no music plays despite successful connection in music mode.

Resolving Single Earbud Sound Output

Diagnosing and fixing problems where only one earbud is producing sound.

Audio Output During Pairing

Troubleshooting audio output to the phone instead of earbuds during pairing.

Improving Music Mode Sound Quality

Tips to improve sound quality in music mode, including EQ and reset options.

Improving White Noise Sound Quality

App Functionality

Pairing Earbuds with Soundcore App

Troubleshooting steps for pairing Sleep A10 earbuds with the soundcore application.

Inaccurate Sleep Detection Data

Understanding Sleep Detection Mechanism

Ensuring Accurate Sleep Data Recording

Setting Alarms