AnkerWork H300 - Charging Issues; Headset Charging Stand Problems

2. TheAnkerWorksoftwarecanonlybeaccessedwhentheheadsetisconnectedbyadongleor
AUXcable.
Whydoesthesoundqualityhavenodifferenceafteradjustingthe
equalizer?
1. Theequalizeronlyadjustsmediasound,notsoundfromcalls.
2. ReboottheAnkerWorkApp.
WhatshouldIdoifIcannotaccesstheAnkerWorksoftware?
1. Confirmtheconnectionmethodiscorrectandtryagain.
Windows:
ConnecttheheadsetviathedongleoraUSB-CtoUSB-AcablebeforestartingtheAnkerWork
software.
macOS:
ConnecttheheadsetviathedonglebeforestartingtheAnkerWorksoftware.
2. Unplugthedongle,andthenplugitbackinbeforerestartingtheAnkerWorksoftware.
ChargingIssues
WhatshouldIdoifIcan'tchargetheheadsetviathechargingstand?
1. Alignthechargingpinsontheheadsetandthechargingstand.Youwillseeabluelightflash
slowlyastheheadsetcharges.
2. Useadifferentchargingcableandacertifiedwallchargerwithatleasta5V/1Aoutput.Ifyou
useachargerorUSBportwithalowoutput,AnkerWorkH300maynotchargecorrectly.
3. CheckformoistureanddryofftheUSB-Cchargingportbeforecharging.