To Next PageTo Next PageWhat to do if my AnywhereCommerce Card Reader cannot read my card?
If your AnywhereCommerce Card Reader is having trouble reading cards, consider the following: * Ensure the reader is adequately charged. * Inspect the card slots for any blockages. * Verify that the card's magstripe or chip is correctly oriented. * Swipe cards at a steady and even pace. * Do not eject chip cards prematurely; wait for the payment application to prompt you.
Why is my AnywhereCommerce Card Reader not working with my phone or tablet?
If your AnywhereCommerce Card Reader isn't functioning with your phone or tablet, try these steps: * Remove and reconnect the Walker. * Take off any protective cases or sleeves from your smartphone or tablet. * Contact your merchant services provider to confirm that your smartphone or tablet is supported.
Connect Walker to a computer or power adapter for a full charge in 2 hours.
Download and install the merchant payment application on your smartphone or tablet.
Plug Walker into the smartphone/tablet audio jack. Remove case if needed for proper connection.
Open and launch the payment application on your device.
Swipe the card when prompted by the payment application.
Insert the chip card when prompted and leave it until requested.
Check connection, remove phone case, and confirm device/phone compatibility.
Ensure sufficient charge, check card slots, correct orientation, and smooth swipe speed.
General| Connectivity | Bluetooth |
|---|---|
| Operating Systems Supported | iOS, Android |
| Compatibility | Smartphones, Tablets |
| Battery Life | Up to 8 hours |
| Charging Time | 2 hours |
| Card Types Supported | Magnetic Stripe, EMV Chip |
| Payment Methods | Credit, Debit |
