Warranty Statement for North & South America (excluding
Brazil)
WARRANTY STATEMENT
For AOC Color Monitors
Including those Sold within North America as Specified
Envision Peripherals, Inc. warrants this product to be free from defects in material and workmanship for a period of three
(3) years for parts & labor, one (1) year for the LCD panel, after the original date of consumer purchase. During this
period, EPI (Envision Peripherals, Inc.) will, at its discretion, either repair the defective product with new or rebuilt parts, or
replace it with a new or rebuilt product at no charge except as stated below.* The parts or product that are replaced
become the property of EPI.
In the USA, to obtain service under this limited warranty first call EPI for the name of the Authorized Service Center
closest to your area. Then deliver the product freight pre-paid, along with the dated proof of purchase, to the EPI
Authorized Service Center. If you cannot deliver the product in person, please ship the product using the following
guidelines:
Pack it in its original shipping container (or equivalent)
Put the RMA number on the address label
Put the RMA number on the shipping carton
Insure it (or assume the risk of loss / damage during shipment)
Pay all shipping charges
EPI is not responsible for damage to inbound product that were not properly packaged. EPI will pay the return shipping
charges within one of the countries specified within this warranty statement. EPI is not responsible for any costs
associated with the transportation of product across international borders. This includes the international borders of the
countries within this warranty statement.
In the United States and Canada contact your Dealer or EPI Customer Service, RMA Department at the toll free number
(888) 838-6388. Or you can request an RMA Number online at http://us.aoc.com/contact_support.php.
*This limited warranty does not cover any losses or damages that occur as a result of:
Any cause other than ordinary commercial or industrial application
Repair, adjustment, modification, or installation of options or parts by anyone other than an EPI Authorized
Service Center
Storage or use in improper environments including excessive or inadequate heating or cooling
Electrical power failures, surges, or other electrical irregularities
Shipping damage from store to end user or from end user to AOC authorized service center
Improper handling or installation
Acts of God, fire, earthquake, accident, or other unintentional activities
Product Scratches, cosmetic damage, panel cell crack, or other physical damage
Furthermore, this limited warranty does not cover any losses or damages under the following conditions:
Product has been opened by anyone other than an EPI Authorized Service Center
Product was purchased from any party other than an authorized reseller
The date on proof of purchase receipt is invalid
Product is out of warranty period
This three-year limited warranty does not cover any of the product's firmware or hardware that you or any third party have
modified or altered; you bear the sole responsibility and liability for any such modification or alteration.
ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) ARE LIMITED IN DURATION TO A PERIOD OF
THREE (3) YEARS FOR PARTS AND LABOR AND ONE (1) YEAR FOR LCD PANEL FROM THE ORIGINAL DATE OF
CONSUMER PURCHASE. NO WARRANTIES (EITHER EXPRESSED OR IMPLIED) APPLY AFTER THIS PERIOD. IN
THE UNITED STATES OF AMERICA, SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED
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