Warranty Statement for North & South America (excluding
Brazil)
WARRANTY STATEMENT
For AOC Color Monitors
Including those Sold within North America as Specified
Envision Peripherals, Inc. warrants this product to be free from defects in material and workmanship for a period of
three (3) years for parts & labor, one (1) year for the LCD panel, after the original date of consumer purchase.
During this period, EPI (Envision Peripherals, Inc.) will, at its discretion, either repair the defective product with new
or rebuilt parts, or replace it with a new or rebuilt product at no charge except as stated below.* The parts or product
that are replaced become the property of EPI.
In the USA, to obtain service under this limited warranty first call EPI for the name of the Authorized Service Center
closest to your area. Then deliver the product freight pre-paid, along with the dated proof of purchase, to the EPI
Authorized Service Center. If you cannot deliver the product in person, please ship the product using the following
guidelines:
• Pack it in its original shipping container (or equivalent)
• Put the RMA number on the address label
• Put the RMA number on the shipping carton
• Insure it (or assume the risk of loss / damage during shipment)
• Pay all shipping charges
EPI is not responsible for damage to inbound product that were not properly packaged. EPI will pay the return
shipping charges within one of the countries specified within this warranty statement. EPI is not responsible for
any costs associated with the transportation of product across international borders. This includes the
international borders of the countries within this warranty statement.
In the United States and Canada contact your Dealer or EPI Customer Service, RMA Department at the toll free
number (888) 838-6388. Or you can request an RMA Number online at http://us.aoc.com/contact_support.php.
*This limited warranty does not cover any losses or damages that occur as a result of:
• Any cause other than ordinary commercial or industrial application
• Repair, adjustment, modification, or installation of options or parts by anyone other than an EPI Authorized
Service Center
• Storage or use in improper environments including excessive or inadequate heating or cooling
• Electrical power failures, surges, or other electrical irregularities
• Shipping damage from store to end user or from end user to AOC authorized service center
• Improper handling or installation
• Acts of God, fire, earthquake, accident, or other unintentional activities
• Product Scratches, cosmetic damage, panel cell crack, or other physical damage
Furthermore, this limited warranty does not cover any losses or damages under the following conditions:
• Product has been opened by anyone other than an EPI Authorized Service Center
• Product was purchased from any party other than an authorized reseller
• The date on proof of purchase receipt is invalid
59
To Next Page
Loading...
Need help?
General
