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Troubleshoot

This section provides tips for correcting problems, should any occur. It also describes how to contact AOC should

you encounter problems that you cannot resolve. Before you call AOC service center, please read the

troubleshooting advice in this manual and in your computer User's Manual. You may also want to consult with your

system administrator or company technical support staff.

Problem & Question

Possible Solutions

The monitor does not turn on

Check the connectors. Make sure the USB cable is firmly connected to the

monitor

Disconnect and reconnect the USB cable again.

Check the condition of the USB cable. If the cable is frayed or damaged,

replace the cable. If the connectors are soiled, wipe them with a clean cloth.

The screen is blank, although

the computer power is on

Make sure the USB cable is properly connected the computer.

Make sure the computer is on and working. The computer may be in sleep or

power-saving mode, or displaying a blank screen saver. Move the mouse to

“wake up” the computer.

The picture “bounces” or

moves in a wave-like pattern

Move electrical devices that may cause electrical interference away from the

monitor.

The monitor display does not

rotate when you rotate the

monitor.

Make sure the right I-MENU is properly installed.

Questions and Answers:

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Do you have a question about the AOC I1601FWUX and is the answer not in the manual?

AOC I1601FWUX Specifications

General