FAQ
Questions Solutions
Cannot be powered on
1. Check whether the power cord is connected properly.
2. Press the Power button for 3 seconds till you hear the
"beeping” sound, then release the button and wait for the
projector to start up.
1. Check whether the network connection is normal
2. Check whether the wireless network card UWA5 is inserted
into the USB port.
1. Check if the Wi-Fi dongle is inserted into the USB port.
2. Check whether the network connection is normal.
3. Select the OTA upgrade in the Setting.
4. Check whether there is a newer firmware version available to
upgrade.
1. Confirm whether the projecting distance is appropriate, and
try to extend the distance between projector and screen.
2. Check whether the lens is clean
Replace the batteries of the remote control.
Press the Power button for about 10 seconds to force the shutdown.
Check your projector is well-connected to your Wi-Fi router.
Go for: Setting》 Wi-Fi Setting.
1. Make sure the Acer WirelessProjection-Kit (UWA5 Wi-Fi
dongle) is being plugged in projector.
2. Check your projector is well-connected to your Wi-Fi router.
Go for: Setting》 Wi-Fi Setting.
Portrait mode is designed for mobile with live-streaming display,
especially via wireless display and plug-and-play (via mobile
USB cable). For HDMI, Type C, or media display via USB drive,
we suggest to display content under landscape mode.
Use remote controller to complete more advanced setting
directly.
1. Make sure the Wi-Fi dongle has been installed to the projector.
2. Refer to the Quick Guide to make sure you are using the
correct screen mirroring function.
3. If the screen stutters or lags, the distance between source and
projector is too far,
4. Make sure the device is connected to correct the SSID of the
projector.
Unable to screen
mirroring
Unable to play
online media
Unable to perform
online upgrade
Cannot focus image
Remote control not
functional
Unable to shutdown
Unable to do software
upgrade via internet
The wireless projection
or Bluetooth music
mode cannot work
Cannot display via
HDMI, Type C, or media
via USB drive under
portrait mode
Function in setting or list
cannot be selected by
keypad on projector
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